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Vivint is a renowned Internet Service Provider dedicated to providing futuristic smart home technologies and high-speed internet services. The company offers wireless internet services, primarily in rural and suburban areas where traditional wired internet connectivity is scarce. It's noted for its use of Short Range Telemetry (SRT) technology offering speeds up to 50 Mbps. Besides internet services, Vivint is also known for providing advanced home security and automation systems. Their services are tailor-made to integrate seamlessly into users’ lives to provide a holistic sense of comfort, safety, and advanced functionality. Integrating innovation and user-convenience, it is certainly one of the pioneering forces in the smart home revolution.

Vivint outages in :child_service_name reported by users in the last 24 hours

No Vivint problems reported in the last 24 hours

This chart shows the number of Vivint outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Vivint User Reports

Check out the latest user reports on Vivint, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • US Flag Icon
    Mar 29, 2024 - 09:04 PM

    A visitor from Camden, United States has reported a problem with Login

  • US Flag Icon
    Mar 29, 2024 - 07:55 PM

    A visitor from Dublin, United States has reported a problem with Login

  • US Flag Icon
    Mar 29, 2024 - 04:49 PM

    A visitor from Oxon Hill, United States has reported a problem with General Issues

  • US Flag Icon
    Nov 13, 2023 - 10:34 AM

    A visitor from Austin, United States has reported a problem with General Issues

  • US Flag Icon
    Oct 29, 2023 - 12:02 PM

    A visitor from Queens, United States has reported a problem with Login

  • US Flag Icon
    Oct 29, 2023 - 12:01 PM

    A visitor from Queens, United States has reported a problem with Login

Join Vivint Discussion

Suggestions? Issues? Outages?
Please share your Vivint experience with other users around the globe.

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Mister Sir

Camden, United States 3 months ago

I exhausted all my options. After logging out and back in again, I contacted VIvint to ask why I cannot log into my account. They said they were aware of the issue and apologized that there is an outage affecting the mobile app. They ensured the system itself will still work but our mobile access is unfortunately affected. This doesn't make me feel any better. An operation like this requires regular maintenance to prevent failures of these sorts and to foresee troubles considering this happens 1-2 times a year. Not that it would change anything but a heads up or notification to loyal customers would show how much they value their personnel. It obvious what they think of us in times like these. Its sad!

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Charles Herod

Queens, United States 8 months ago

Over the past two weeks my panel and cameras are constantly going offline. I am constantly having to call customer support or personally attempt to restore service by myself. I am bloody fed up. I have paid outright for the system and my monthly payments are automatically dragged out from my bank account. This is disgusting.

Most common Vivint problems reported by users

67

Login

33

General Issues

Vivint Outage Locations

Location

Reports

Last Reported

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Camden, New Jersey, US

1

3 months ago

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Dublin, California, US

1

3 months ago

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Oxon Hill, Maryland, US

1

3 months ago

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Austin, Texas, US

1

8 months ago

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Queens, New York, US

2

8 months ago

Are you experiencing issues with Vivint right now?

Is not working for you? If you are having issues with Vivint, please use one of the options below to report a problem with the service

Tips if is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Rate your experience with Vivint uptime performance over the last 30 days

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Frequently Asked Questions

The most likely reason why Vivint is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Vivint's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.