What does the HTTP response status code mean

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response. 2XX - Success (The website is up and running and reachable) 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage) 4XX – Browser Error (The webpage does not exist) 5XX – Server Error (The server has internal errors)

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This chart shows the number of Help Me outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

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Tips if is not working

Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).
Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).
Browser Cookies - Clear temporary/recent cookies.
Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.
Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.
Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.
Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.
DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

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Frequently Asked Questions

The most likely reason why Help Me is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Help Me's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.

2XX - Success (The website is up and running and reachable)
3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)
4XX – Browser Error (The webpage does not exist)
5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.