Is Support.apple down - November, 2024?

Support.apple Outages and Status
Support.apple Logo

Support.apple.com is an online service provided by Apple, Inc. which allows customers to access helpful resources, ask questions, and search for solutions to technical problems related to their Apple products. The website provides access to user manuals, tutorials, and other documents as well as a community forum where people can share experiences and discuss topics.

Last check: Just Now |

URL Checked:

https://support.apple.com/

Last Down:

not recently

Response Time:

1.32 ms.

Support.apple outages reported by users in the last 24 hours

No Support.apple problems reported in the last 24 hours

This chart shows the number of Support.apple outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

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support.apple.com website response status history

Date and Time

Response Time

Status Code

Nov 14, 2024 - 01:33 AM

1.32 ms.

200

Nov 12, 2024 - 12:02 AM

2.13 ms.

200

Nov 10, 2024 - 11:02 AM

1.48 ms.

200

Nov 05, 2024 - 04:14 PM

1.86 ms.

200

Nov 04, 2024 - 11:02 PM

1.64 ms.

200

Nov 04, 2024 - 12:08 PM

1.99 ms.

200

Oct 31, 2024 - 12:59 PM

1.81 ms.

200

This table shows the support.apple.com outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the Eastern Standard Time (EST) time zone. If Support.apple is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if support.apple.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

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Frequently Asked Questions

We have recently sent browser requests to Support.apple.com and it's up and running with status code 200 (UP) and a response time of 1.32 ms. We recommend clearing your cache or restarting/updating your app.

The most likely reason why Support.apple is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Support.apple's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.