Is Ssa.gov down - September, 2023?
The Social Security Administration (SSA) is responsible for providing social security benefits to eligible individuals.
URL Checked:
https://www.ssa.gov/
Last Down:
not recently
Response Time:
20.3 ms.
ssa.gov outages reported by users in the last 24 hours
No My Social Security problems reported in the last 24 hours
This chart shows the number of My Social Security outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.
My Social Security Outage Locations
Location
Reports
Last Reported
Everett, Washington, US
9
8 days ago
Rapid River, Michigan, US
13
11 days ago
San Jose, California, US
24
13 days ago
Philadelphia, Pennsylvania, US
16
15 days ago
Atlanta, Georgia, US
4
17 days ago
Owensboro, Kentucky, US
1
17 days ago
Norfolk, Virginia, US
12
17 days ago
Newtown, Connecticut, US
3
17 days ago
Minneapolis, Minnesota, US
4
22 days ago
Austin, Texas, US
16
22 days ago
Niagara Falls, New York, US
9
26 days ago
Great Falls, Montana, US
1
29 days ago
Boston, Massachusetts, US
6
1 months ago
Cincinnati, Ohio, US
10
1 months ago
Avondale, Arizona, US
3
1 months ago
Raymore, Missouri, US
3
1 months ago
Ridgeland, Mississippi, US
2
1 months ago
Greensboro, North Carolina, US
8
1 months ago
Bloomington, Illinois, US
11
2 months ago
Las Vegas, Nevada, US
3
2 months ago
Racine, Wisconsin, US
7
2 months ago
Tampa, Florida, US
11
2 months ago
Boardman, Oregon, US
6
2 months ago
Florissant, Colorado, US
6
2 months ago
Ponca City, Oklahoma, US
1
2 months ago
Santo Domingo, Distrito Nacional (Santo Domingo), DO
1
2 months ago
Bowie, Maryland, US
5
2 months ago
Freehold, New Jersey, US
4
2 months ago
Eagle Mountain, Utah, US
1
3 months ago
Bettendorf, Iowa, US
4
3 months ago
London, England, GB
1
3 months ago
Portage, Indiana, US
3
4 months ago
Hammond, Louisiana, US
2
4 months ago
North Clarendon, Vermont, US
1
5 months ago
Bacolod City, Negros Occidental, PH
1
5 months ago
Wentworth, New Hampshire, US
1
5 months ago
Honolulu, Hawaii, US
1
5 months ago
Summerville, South Carolina, US
2
6 months ago
Providence, Rhode Island, US
1
6 months ago
Morristown, Tennessee, US
1
6 months ago
Whitewood, South Dakota, US
2
6 months ago
, ,
2
ago
Most common My Social Security problems reported by users
Login
Website
App
Are you experiencing issues with My Social Security right now?
Is ssa.gov not working for you? If you are having issues with My Social Security, please use one of the options below to report a problem with the service
Ssa.gov website response status history
Date and Time
Response Time
Status Code
26 Sep 2023 - 16:32
20.3 ms.
200
26 Sep 2023 - 10:44
20.44 ms.
200
26 Sep 2023 - 04:05
20.63 ms.
200
25 Sep 2023 - 19:47
9.8 ms.
200
25 Sep 2023 - 12:35
8.55 ms.
200
25 Sep 2023 - 07:14
10.01 ms.
200
25 Sep 2023 - 00:15
20.85 ms.
200
This table shows the ssa.gov outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If My Social Security is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if Ssa.gov is not working
-
Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).
-
Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).
-
Browser Cookies - Clear temporary/recent cookies.
-
Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.
-
Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.
-
Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.
-
Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.
-
DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.
Join My Social Security Discussion
Suggestions? Issues? Outages?Please share your My Social Security experience with other users around the globe.
Terri Donnelly
Rapid River, United States of America • 1 week agoAfter signing in, I get this:
Social Security Online Message: Program Error
Several days now!
Wanda
Philadelphia, United States of America • 2 weeks agoHaven't been able to login for five days. What is going on?
Terri McCoppen
Bothell, United States of America • 2 weeks agoLogged in but got server error -try again later
Wanda
Philadelphia, United States of America • 2 weeks agoHaven't been able to login for four days. What is going on?
Zachary Spencer
Atlanta, United States of America • 2 weeks agoI'm trying to change my direct deposit, and every time I go to login, it says online services unavailable
Linda strauss
Owensboro, United States of America • 2 weeks agoOnline services not available right now
Redmond, United States of America • 2 weeks ago
When i hit sign in I receive: Online services not available
Norfolk, United States of America • 2 weeks ago
Not available
John
Newtown, United States of America • 2 weeks ago"We're sorry, but the online service you requested isn't available right now. We apologize for the inconvenience."
Austin, United States of America • 3 weeks ago
System unavailable
Ellen
San Francisco, United States of America • 3 weeks agoI don`t even click on sign in, and right away it comes to the page saying" We have suspended electronic access to your personal information.
We tried three times to match the information you provided with our records but were unable to do so. You may try to access the electronic information again after 24 hours. Please verify your personal information again before trying to use this online service.
This suspension will not affect any Social Security benefits you receive. For further assistance, please contact us.
Don Keding
Cupertino, United States of America • 3 weeks agoWhile logged in and trying to navigate the site, I keep getting "your request cannot be processed at this time". After your arcane log in process (which keeps changing), it is too much to have such problems.
Also why do you have three different logins?
Carter Evan
Niagara Falls, United States of America • 3 weeks agoCan't login to My Social Security, at least not through Login.gov. It says the services are all available and if there was an issue, it'd be listed. However when I actually put user and password in, it says the services I've requested aren't available???
Frank
Cambridge, United States of America • 1 month agoCrushingly slow
Roxane
El Cajon, United States of America • 1 month agoUnable to login to my online SS account. Message says that they are closed and try again during regular business hours. Why? I should be able to access my account online, normal business hours don't apply here.
Kristin
Hoosick, United States of America • 1 month agoSite is down
Avondale, United States of America • 1 month ago
Every time I go to log in message says unable to process this call. My log in and password are correct
anon
Ridgeland, United States of America • 1 month agoNot available to file online claims
Jennifer
Conroe, United States of America • 1 month agowe cannot process your request at this time. Please try again later.
Caroline Smith
Greensboro, United States of America • 1 month agoIve been trying to sign up for Medicare part A and the SSA.gov website is not responding
Bloomington, United States of America • 2 months ago
We cannot process your request at this time. Please try again later.
Racine, United States of America • 2 months ago
I am able to press the sign in but the next page(login page) says online services unavailable. A google search shows no reported outages.
, • 2 months ago
Cannot login.
Joan
Ormond Beach, United States of America • 2 months agoTrying to apply for benefits. Logged in okay. Went as far as verifying my income history. Next page said they could not process, try again later. Tried again. Same response.
MiChelle
Clovis, United States of America • 2 months agoi am unable to log in.
Kathryn
Orlando, United States of America • 2 months agossa.gov will not let me log in
medicare.gov is also giving an error message
Tom L
Worcester, United States of America • 2 months agoPage does not load. Been that way for over a week.
Leslie
Columbus, United States of America • 2 months agoThe website will not load. I've been having this issue for a few days now.
Mike
Salem, United States of America • 2 months agoWhen I select login on the main SSA site. I eventually times out. I tried it on two different browsers on my PC and a different browswer on my iPhone.
Valary Edwards
Ottawa, United States of America • 2 months agoWon’t bring up my information after all authentication is submitted. Just says loading
Albert Foote
Freehold, United States of America • 2 months agoUnable to login to account. Refreshed, checked pop up blockers, rebooted my computer, Internet reception is excellent.
Tammy L Manning
Naperville, United States of America • 2 months agounable to sign in
Charlotte, United States of America • 2 months ago
Not loading
August D Barone
Houston, United States of America • 2 months agoIs the SSA website really only available during normal business hours as it appears?
Sidney Wong
Philadelphia, United States of America • 2 months agoYes SSA site is down. Cannot log in
ray h
Allentown, United States of America • 3 months agocannot log in for 2 hours now.
Pat
Rancho Santa Margarita, United States of America • 3 months agoinvalid login account
closed for security reasons
Cliff
Alpharetta, United States of America • 3 months agoThere has been an unexpected system error.
Your login session has been terminated. For security reasons, please close all of your internet browser windows.
Houston, United States of America • 3 months ago
unable to log on. your site is not working correctly.
Tom
Lake in the Hills, United States of America • 3 months agoKicked me out after login.
Warren Maus
Westlake, United States of America • 3 months agoStates unavailable
CS
Springfield, United States of America • 3 months agoCannot login
Minneapolis, United States of America • 3 months ago
tried to login and says unable to access.
Richard
London, United Kingdom of Great Britain and Northern Ireland • 3 months agoCannot change Direct Deposit details online
Floyd
Columbus, United States of America • 3 months agoWe cannot process your request at this time. Please try again later.
Brenda J
Phoenix, United States of America • 4 months agoWhen I log onto SSA.gov, I can sign in and the website is a blank page with their logo only.
Oak Lawn, United States of America • 4 months ago
trying to access Benefit Verification Letter & get this response:
Server Error
/sps/authsvc
2023-05-07T01:20:55Z
Error details
Cannot get a good connection from the database.
Stack trace
Reepunzel
Palo Alto, United States of America • 4 months agoAfter getting the security code and entering it successfully, the response is "server error"
Sara
Malone, United States of America • 4 months agoWhen I try to log in I keep getting a server error
Rose B
Philadelphia, United States of America • 4 months agoServer Error unable to login
S Lark
Detroit, United States of America • 4 months agoOnce again the My Social Security login is not available at the (limited) times it is scheduled to be accessible. 11:25 am on Saturday. No explanation why or whether the problem will be resolved anytime soon.
Mel
Bridgeport, United States of America • 4 months agoIt is not "up" -- you will reach the site itself but receive an "online services unavailable" message upon attempting to login. Seems to be every weekend.
Joe Shlabotnick
Piscataway, United States of America • 4 months agoSocial Security says its sign-in page is unavailable at 8:13 AM ET, Saturday, April 29, 2023
Asheville, NC,US
Asheville, United States of America • 4 months agoMy acccount on sssa.gov not available past 24 hours
Portland, United States of America • 4 months ago
ssa.gov down
Norfolk, United States of America • 4 months ago
Keep getting an error when trying to log in
Terisa
Portland, United States of America • 5 months agoUnable to file online appeals at ssa.gov/disability/appeals. Getting routinely kicked out of the website since Monday. I either get the "We cannot process your request at this time. Please try again later." message or I get a "unable to load json-min" error. I'm not sure what is going on, but this is a persistent problem. I have tried three different browsers, deleted cookies and browsing histories and all the normal trouble shooting.
Billyboy
Bacolod City, Philippines • 5 months agoHere in the Philippines cannot log in or call ph#, says number is incorrect
Manhattan, United States of America • 5 months ago
Could not log-in to ssa.gov on April 15th.
San Francisco, United States of America • 5 months ago
I have not been able to log in all day today, Wed. April 13, 2023. Some sites say there is no problem but I have tried logging in at various times today with no success. The ssa.gov site says: "We cannot process your request at this time. Please try again later."
Baltimore, United States of America • 5 months ago
The social security administration website is down
Nick
Pittsburgh, United States of America • 6 months agoMy wife and I went to socialsecurity,gov/account. We got our letters telling us that we successfully created an online account. I logged into our accounts a few times last week to be sure we were actually in. It worked every time. I tried to log in on Friday. Message that they were having problems. Tried to log in Sat and Sun. They would not accept any of my information.
Working with the gov sucks. It's as though they don't care how bad their service is.
EF
Newark, United States of America • 6 months agoIt won't let me log in.
MS
Chicago, United States of America • 6 months agoSite has been down for sign in since 10am 3/24/23.
KL
Seattle, United States of America • 6 months agoIt will not let you log in, even though the web site appears to be up.
EM
Detroit, United States of America • 6 months agoTried to sign in to ssa.gov and got this:
Online Service Not Available
We're sorry, but the online service you requested isn't available right now. We apologize for the inconvenience.
a Citizen
Moorpark, United States of America • 6 months agoCannot log in
This service is not available at this time.
Please try again during our regular service hours (Eastern Time):
Richard
Whitewood, United States of America • 6 months agoReport wages option on representative payee page does not work.
Annual report option does work.
Ona, United States of America • 7 months ago
Login get message Do you want to download “bec-manage.ui”?