Is Ssa.gov down - February, 2024?

My Social Security Outages and Status
My Social Security Logo

The Social Security Administration (SSA) is responsible for providing social security benefits to eligible individuals.

Last check: Just Now |

URL Checked:

https://www.ssa.gov/

Last Down:

minor outages this week

Response Time:

10.95 ms.

ssa.gov outages reported by users in the last 24 hours

No My Social Security problems reported in the last 24 hours

This chart shows the number of My Social Security outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

My Social Security Outage Locations

Location

Reports

Last Reported

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Palmetto, Florida, US

13

29 days ago

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Quakertown, Pennsylvania, US

17

2 months ago

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Durham, North Carolina, US

11

2 months ago

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Ada, Ohio, US

11

3 months ago

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Northridge, California, US

27

3 months ago

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Oswego, Illinois, US

12

3 months ago

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Nesconset, New York, US

13

4 months ago

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Parker, Colorado, US

9

4 months ago

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Vincennes, Indiana, US

4

4 months ago

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Atlanta, Georgia, US

4

5 months ago

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Norfolk, Virginia, US

12

5 months ago

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Minneapolis, Minnesota, US

4

5 months ago

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Raymore, Missouri, US

3

6 months ago

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Boardman, Oregon, US

6

7 months ago

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Whitewood, South Dakota, US

2

11 months ago

Most common My Social Security problems reported by users

28

Login

12

Website

59

App

Are you experiencing issues with My Social Security right now?

Is ssa.gov not working for you? If you are having issues with My Social Security, please use one of the options below to report a problem with the service

Ssa.gov website response status history

Date and Time

Response Time

Status Code

22 Feb 2024 - 16:18

10.95 ms.

200

22 Feb 2024 - 10:52

11.22 ms.

200

22 Feb 2024 - 01:25

11.02 ms.

200

21 Feb 2024 - 19:09

no response

400

21 Feb 2024 - 11:38

no response

400

21 Feb 2024 - 04:45

11.19 ms.

200

20 Feb 2024 - 16:33

no response

400

This table shows the ssa.gov outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If My Social Security is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if Ssa.gov is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Join My Social Security Discussion

Suggestions? Issues? Outages?
Please share your My Social Security experience with other users around the globe.

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Round Rock, United States 2 weeks ago

Ss was down this morning?

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Palmetto, United States 4 weeks ago

once login credentials are entered the site says the application terminated

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Keith E DeLaruelle

Edwardsburg, United States 1 month ago

can't log on

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Rochelle D. Baccari

Palm Harbor, United States 1 month ago

I have been trying to log in for a week. I was on wait time on the phone for a half hour and agent said it was fine on his end. I have tried my phone and my computer so it is not my device. I really need help to figure this out

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Jill Polm

Glen Burnie, United States 2 months ago

I just sent an email too. Jill Polm. I used the gov login thing, got a code then tried to link to ssa. Ssa said sending text, correct phone number never got text they said it could take 2 min. Then tried login with user name right username and password again never got text 410-693-2268. Please leave message block unknown numbers

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sdtnat

Moses Lake, United States 2 months ago

Message center within my social account will not open, gives odd message about creating folders, archiving messages, but it is a weird page as well

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William Ball

Hurricane, United States 2 months ago

“My account’ is unavailable

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CK

Durham, United States 2 months ago

Keep getting the following error message: "There has been an unexpected system error."

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Silver Spring, United States 3 months ago

Sent me the text with the code but wouldn't let me log in.

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Ada, United States 3 months ago

You cannot proceed past the first page of the website to file anything online.

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Dave Campbell

Oswego, United States 3 months ago

can't log in

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Apex, United States 3 months ago

I keep getting skip to content when logging in thru login.gov

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Mary Juarez

San Jose, United States 4 months ago

Can't login

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doug

Wappingers Falls, United States 4 months ago

Unable to use ssa.gov to submit appeals. For days I have been unable to complete the last step on appeals on ssa.gov. Every time I SUBMIT APPEAL a message page comes up indicating, " We cannot process your request at this time. Please try again later".

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derryv@gmail.com

Parker, United States 4 months ago

I cannot log in, and have tried numerous times. It just stays on the log in page

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Gary D Schaefer

Houston, United States 4 months ago

Cannot login with securelogin such as id.me

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Terri Donnelly

Rapid River, United States of America 5 months ago

After signing in, I get this:
Social Security Online Message: Program Error

Several days now!

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Wanda

Philadelphia, United States of America 5 months ago

Haven't been able to login for five days. What is going on?

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Terri McCoppen

Bothell, United States of America 5 months ago

Logged in but got server error -try again later

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Wanda

Philadelphia, United States of America 5 months ago

Haven't been able to login for four days. What is going on?

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Zachary Spencer

Atlanta, United States of America 5 months ago

I'm trying to change my direct deposit, and every time I go to login, it says online services unavailable

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Linda strauss

Owensboro, United States of America 5 months ago

Online services not available right now

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Redmond, United States of America 5 months ago

When i hit sign in I receive: Online services not available

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Norfolk, United States of America 5 months ago

Not available

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John

Newtown, United States of America 5 months ago

"We're sorry, but the online service you requested isn't available right now. We apologize for the inconvenience."

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Austin, United States of America 5 months ago

System unavailable

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Ellen

San Francisco, United States of America 5 months ago

I don`t even click on sign in, and right away it comes to the page saying" We have suspended electronic access to your personal information.
We tried three times to match the information you provided with our records but were unable to do so. You may try to access the electronic information again after 24 hours. Please verify your personal information again before trying to use this online service.

This suspension will not affect any Social Security benefits you receive. For further assistance, please contact us.

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Don Keding

Cupertino, United States of America 5 months ago

While logged in and trying to navigate the site, I keep getting "your request cannot be processed at this time". After your arcane log in process (which keeps changing), it is too much to have such problems.
Also why do you have three different logins?

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Carter Evan

Niagara Falls, United States of America 5 months ago

Can't login to My Social Security, at least not through Login.gov. It says the services are all available and if there was an issue, it'd be listed. However when I actually put user and password in, it says the services I've requested aren't available???

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Frank

Cambridge, United States of America 6 months ago

Crushingly slow

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Roxane

El Cajon, United States of America 6 months ago

Unable to login to my online SS account. Message says that they are closed and try again during regular business hours. Why? I should be able to access my account online, normal business hours don't apply here.

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Kristin

Hoosick, United States of America 6 months ago

Site is down

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Avondale, United States of America 6 months ago

Every time I go to log in message says unable to process this call. My log in and password are correct

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anon

Ridgeland, United States of America 6 months ago

Not available to file online claims

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Jennifer

Conroe, United States of America 6 months ago

we cannot process your request at this time. Please try again later.

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Caroline Smith

Greensboro, United States of America 6 months ago

Ive been trying to sign up for Medicare part A and the SSA.gov website is not responding

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Bloomington, United States of America 6 months ago

We cannot process your request at this time. Please try again later.

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Racine, United States of America 7 months ago

I am able to press the sign in but the next page(login page) says online services unavailable. A google search shows no reported outages.

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, 7 months ago

Cannot login.

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Joan

Ormond Beach, United States of America 7 months ago

Trying to apply for benefits. Logged in okay. Went as far as verifying my income history. Next page said they could not process, try again later. Tried again. Same response.

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MiChelle

Clovis, United States of America 7 months ago

i am unable to log in.

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Kathryn

Orlando, United States of America 7 months ago

ssa.gov will not let me log in
medicare.gov is also giving an error message

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Tom L

Worcester, United States of America 7 months ago

Page does not load. Been that way for over a week.

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Leslie

Columbus, United States of America 7 months ago

The website will not load. I've been having this issue for a few days now.

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Mike

Salem, United States of America 7 months ago

When I select login on the main SSA site. I eventually times out. I tried it on two different browsers on my PC and a different browswer on my iPhone.

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Valary Edwards

Ottawa, United States of America 7 months ago

Won’t bring up my information after all authentication is submitted. Just says loading

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Albert Foote

Freehold, United States of America 7 months ago

Unable to login to account. Refreshed, checked pop up blockers, rebooted my computer, Internet reception is excellent.

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Tammy L Manning

Naperville, United States of America 7 months ago

unable to sign in

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Charlotte, United States of America 7 months ago

Not loading

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August D Barone

Houston, United States of America 7 months ago

Is the SSA website really only available during normal business hours as it appears?

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Sidney Wong

Philadelphia, United States of America 7 months ago

Yes SSA site is down. Cannot log in

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ray h

Allentown, United States of America 8 months ago

cannot log in for 2 hours now.

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Pat

Rancho Santa Margarita, United States of America 8 months ago

invalid login account
closed for security reasons

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Cliff

Alpharetta, United States of America 8 months ago

There has been an unexpected system error.
Your login session has been terminated. For security reasons, please close all of your internet browser windows.

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Houston, United States of America 8 months ago

unable to log on. your site is not working correctly.

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Tom

Lake in the Hills, United States of America 8 months ago

Kicked me out after login.

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Warren Maus

Westlake, United States of America 8 months ago

States unavailable

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CS

Springfield, United States of America 8 months ago

Cannot login

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Minneapolis, United States of America 8 months ago

tried to login and says unable to access.

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Richard

London, United Kingdom of Great Britain and Northern Ireland 8 months ago

Cannot change Direct Deposit details online

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Floyd

Columbus, United States of America 8 months ago


We cannot process your request at this time. Please try again later.

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Brenda J

Phoenix, United States of America 9 months ago

When I log onto SSA.gov, I can sign in and the website is a blank page with their logo only.

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Oak Lawn, United States of America 9 months ago

trying to access Benefit Verification Letter & get this response:
Server Error
/sps/authsvc
2023-05-07T01:20:55Z
Error details
Cannot get a good connection from the database.
Stack trace

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Reepunzel

Palo Alto, United States of America 9 months ago

After getting the security code and entering it successfully, the response is "server error"

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Sara

Malone, United States of America 9 months ago

When I try to log in I keep getting a server error

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Rose B

Philadelphia, United States of America 9 months ago

Server Error unable to login

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S Lark

Detroit, United States of America 9 months ago

Once again the My Social Security login is not available at the (limited) times it is scheduled to be accessible. 11:25 am on Saturday. No explanation why or whether the problem will be resolved anytime soon.

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Mel

Bridgeport, United States of America 9 months ago

It is not "up" -- you will reach the site itself but receive an "online services unavailable" message upon attempting to login. Seems to be every weekend.

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Joe Shlabotnick

Piscataway, United States of America 9 months ago

Social Security says its sign-in page is unavailable at 8:13 AM ET, Saturday, April 29, 2023

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Asheville, NC,US

Asheville, United States of America 9 months ago

My acccount on sssa.gov not available past 24 hours

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Portland, United States of America 9 months ago

ssa.gov down

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Norfolk, United States of America 9 months ago

Keep getting an error when trying to log in

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Terisa

Portland, United States of America 10 months ago

Unable to file online appeals at ssa.gov/disability/appeals. Getting routinely kicked out of the website since Monday. I either get the "We cannot process your request at this time. Please try again later." message or I get a "unable to load json-min" error. I'm not sure what is going on, but this is a persistent problem. I have tried three different browsers, deleted cookies and browsing histories and all the normal trouble shooting.

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Billyboy

Bacolod City, Philippines 10 months ago

Here in the Philippines cannot log in or call ph#, says number is incorrect

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Manhattan, United States of America 10 months ago

Could not log-in to ssa.gov on April 15th.

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San Francisco, United States of America 10 months ago

I have not been able to log in all day today, Wed. April 13, 2023. Some sites say there is no problem but I have tried logging in at various times today with no success. The ssa.gov site says: "We cannot process your request at this time. Please try again later."

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Baltimore, United States of America 10 months ago

The social security administration website is down

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Nick

Pittsburgh, United States of America 10 months ago

My wife and I went to socialsecurity,gov/account. We got our letters telling us that we successfully created an online account. I logged into our accounts a few times last week to be sure we were actually in. It worked every time. I tried to log in on Friday. Message that they were having problems. Tried to log in Sat and Sun. They would not accept any of my information.

Working with the gov sucks. It's as though they don't care how bad their service is.

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EF

Newark, United States of America 10 months ago

It won't let me log in.

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MS

Chicago, United States of America 10 months ago

Site has been down for sign in since 10am 3/24/23.

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KL

Seattle, United States of America 10 months ago

It will not let you log in, even though the web site appears to be up.

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EM

Detroit, United States of America 10 months ago

Tried to sign in to ssa.gov and got this:

Online Service Not Available
We're sorry, but the online service you requested isn't available right now. We apologize for the inconvenience.

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a Citizen

Moorpark, United States of America 11 months ago

Cannot log in

This service is not available at this time.

Please try again during our regular service hours (Eastern Time):

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Richard

Whitewood, United States of America 11 months ago

Report wages option on representative payee page does not work.
Annual report option does work.

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Ona, United States of America 1 year ago

Login get message Do you want to download “bec-manage.ui”?

Latest ssa.gov screenshot
Rate your experience with My Social Security uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Ssa.gov and it's up and running with status code 200 (UP) and a response time of 10.95 ms. We recommend clearing your cache or restarting/updating your app.

The most likely reason why My Social Security is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on My Social Security's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

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