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Welcome to the land of Teyvat in the captivating game, Genshin Impact! This expansive world is bursting with life, a place where the forces of the elements pulsate and resonate, creating a mystical ambiance that's all-encompassing. In Genshin Impact, you are not from Teyvat. You, along with your sibling, are travelers from another world who stumbled upon this foreign land. Intrigue quickly turns into an adventure, wherein you embark on a journey across seven nations. Each nation is aligned under a dedicated god. Along this captivating quest, you and your sibling find yourselves separated by an unknown force and stranded. As you search for your lost sibling, you find yourself embedded in complex dilemmas involving the nations, their respective gods, and the people's destiny. From this point on, your mission is to resolve these crises that are wreaking havoc in Teyvat, while also making strides closer to your sibling. With this setup, feel your heart race as you unfold Teyvat’s numerous mysteries. So step into this enchanting world, harness the power of the seven elements - Geo, Dendro, Electro, Hydro, Anemo, Pyro, and Cryo, and mark your arrival by making history! Every path you tread in this world will change this world's destiny. Dive into this thrilling adventure, and let Genshin Impact challenge the victor in you!

Genshin Impact outages reported by users in the last 24 hours

No Genshin Impact problems reported in the last 24 hours

This chart shows the number of Genshin Impact outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Genshin Impact User Reports

Check out the latest user reports on Genshin Impact, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • KZ Flag Icon
    Nov 26, 2024 - 10:03 AM

    A visitor from Kokshetau, Kazakhstan has reported a problem with General Issues

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Most common Genshin Impact problems reported by users

100

General Issues

Genshin Impact Outage Locations

Location

Reports

Last Reported

KZ Flag Icon

Kokshetau, Aqmola Oblysy, KZ

1

29 days ago

Are you experiencing issues with Genshin Impact right now?

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Tips if is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

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Frequently Asked Questions

The most likely reason why Genshin Impact is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Genshin Impact's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.