Is Family Search down - February, 2024?

Family Search Outages and Status
Family Search Logo

FamilySearch.org is an online genealogical research platform that provides access to millions of records and resources to help users trace their family history. It is maintained by The Church of Jesus Christ of Latter-day Saints and offers a variety of tools to help people discover their ancestors, build family trees, and gain insights into their past.

Last check: Just Now |

URL Checked:

https://www.familysearch.org:443/

Last Down:

Down (Right Now)

Response Time:

no response

Family Search outages reported by users in the last 24 hours

Possible Family Search outages reported in the last 24 hours!

This chart shows the number of Family Search outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Family Search Outage Locations

Location

Reports

Last Reported

US Flag Icon

Riverton, Utah, US

4

1 days ago

US Flag Icon

South Bend, Indiana, US

1

1 days ago

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Northbrook, Illinois, US

4

26 days ago

CA Flag Icon

Baie Verte, New Brunswick, CA

2

1 months ago

US Flag Icon

Reedley, California, US

1

2 months ago

DE Flag Icon

Neustadt an der Weinstraße, Rheinland-Pfalz, DE

1

3 months ago

JP Flag Icon

Umeda, Ōsaka, JP

2

3 months ago

GB Flag Icon

Eltham, England, GB

1

4 months ago

US Flag Icon

Lanett, Alabama, US

1

5 months ago

US Flag Icon

Tigard, Oregon, US

1

5 months ago

US Flag Icon

Milton, Wisconsin, US

1

5 months ago

US Flag Icon

Douglasville, Georgia, US

1

8 months ago

DE Flag Icon

Hanover, Niedersachsen, DE

1

8 months ago

US Flag Icon

Jacksonville, Florida, US

2

8 months ago

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, ,

1

ago

Most common Family Search problems reported by users

4

Website

96

Login

Are you experiencing issues with Family Search right now?

Is familysearch.org not working for you? If you are having issues with Family Search, please use one of the options below to report a problem with the service

Familysearch.org website response status history

Date and Time

Response Time

Status Code

22 Feb 2024 - 15:57

no response

400

21 Feb 2024 - 22:50

no response

400

21 Feb 2024 - 15:41

no response

400

20 Feb 2024 - 21:24

no response

400

20 Feb 2024 - 21:22

no response

400

20 Feb 2024 - 21:21

no response

400

20 Feb 2024 - 21:20

no response

400

This table shows the familysearch.org outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If Family Search is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if Familysearch.org is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Join Family Search Discussion

Suggestions? Issues? Outages?
Please share your Family Search experience with other users around the globe.

US Flag Icon

Dale Nelson

Minneapolis, United States 4 hours ago

Can not search records.

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EJ

Riverton, United States 1 day ago

Doesn't load names/trees

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James

Baie Verte, Canada 1 month ago

When I try to access any blue hint icon on Family Search, NO info is provided and the system response with phrase "No alternate matches found".

US Flag Icon

Karen Burleson

Reedley, United States 2 months ago

Hi,
I'm not able to access my family tree and the log in page looks different. Is there an issue? I can log in but cannot navigate the family tree or make any edits.

US Flag Icon

Chicago, United States 2 months ago

SLOWWWWW

GB Flag Icon

Eltham, United Kingdom 4 months ago

useless website

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Patty Kenny

, 5 months ago

Familysearch.org is down--unable to connect

US Flag Icon

Milton, United States of America 5 months ago

try to add parents but they don't show up on tree

US Flag Icon

Mark Habermeyer

Salt Lake City, United States of America 8 months ago

I can't log-in to any of my three viewed accounts on Family Search

US Flag Icon

Carol

Douglasville, United States of America 8 months ago

Search option just keeps spinning

Latest familysearch.org screenshot
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Frequently Asked Questions

It seems that the website Familysearch.org might be experiencing temporarily outage

The most likely reason why Family Search is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Family Search's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

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