Is ancestry.com down - November, 2024?

Ancestry Outages and Status
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Ancestry is the world's leading family history platform, helping people connect with their past and discover their unique story. With billions of historical records, photos, and other documents, Ancestry makes it easy to explore your family history and uncover the stories, photos, and connections that bring your family tree to life. Their powerful search technology and vast library of records lets you quickly and easily uncover your unique story, and with their easy-to-use tools, you can share your discoveries with friends and family.

Last check: Just Now |

URL Checked:

https://www.ancestry.com/

Last Down:

not recently

Response Time:

1.13 ms.

ancestry.com outages reported by users in the last 24 hours

No Ancestry problems reported in the last 24 hours

This chart shows the number of Ancestry outages/problems reported by users in the past 24 hours. All data in the chart is in the Eastern Standard Time (EST) time zone.

Recent Ancestry User Reports

Check out the latest user reports on Ancestry, detailing the types of issues experienced and their locations. This helps you determine if others in your area are encountering similar problems.

  • CA Flag Icon
    Apr 20, 2024 - 09:20 PM

    A visitor from Midland, Canada has reported a problem with Login

  • US Flag Icon
    Mar 06, 2024 - 11:29 AM

    A visitor from North Vernon, United States has reported a problem with Login

  • US Flag Icon
    Mar 06, 2024 - 11:29 AM

    A visitor from North Vernon, United States has reported a problem with Login

  • US Flag Icon
    Mar 06, 2024 - 11:29 AM

    A visitor from Providence, United States has reported a problem with Login

  • US Flag Icon
    Dec 03, 2023 - 02:59 PM

    A visitor from Tampa, United States has reported a problem with Login

  • US Flag Icon
    Oct 08, 2023 - 04:37 PM

    A visitor from Coffeyville, United States has reported a problem with Login

  • US Flag Icon
    Sep 22, 2023 - 11:49 AM

    A visitor from Denver, United States of America has reported a problem with Login

Join Ancestry Discussion

Suggestions? Issues? Outages?
Please share your Ancestry experience with other users around the globe.

CA Flag Icon

Midland, Canada 6 months ago

Pages not loading

US Flag Icon

Will

Tampa, United States 11 months ago

Has crashed each time I’ve opened since 11 am

US Flag Icon

Brenda

Coffeyville, United States 1 years ago

Access Denied Error 21

This request was blocked by security rules.

US Flag Icon

JB***

Denver, United States of America 1 years ago

Ancestry stopped working today, 22 Sept 2023 at 9:45 a.m. in Colorado. Every click goes to:
"We’re sorry, this page is temporarily unavailable.
You can try reloading the page, or come back later."

Most common Ancestry problems reported by users

11

App

89

Login

Ancestry Outage Locations

Location

Reports

Last Reported

CA Flag Icon

Midland, Ontario, CA

1

6 months ago

US Flag Icon

North Vernon, Indiana, US

2

8 months ago

US Flag Icon

Providence, Rhode Island, US

1

8 months ago

US Flag Icon

Tampa, Florida, US

1

11 months ago

US Flag Icon

Coffeyville, Kansas, US

1

1 years ago

US Flag Icon

Denver, Colorado, US

2

1 years ago

US Flag Icon

Greenwich, New York, US

1

1 years ago

Are you experiencing issues with Ancestry right now?

Is ancestry.com not working for you? If you are having issues with Ancestry, please use one of the options below to report a problem with the service

ancestry.com website response status history

Date and Time

Response Time

Status Code

Nov 13, 2024 - 11:07 AM

1.13 ms.

200

Nov 13, 2024 - 01:06 AM

1.11 ms.

200

Nov 10, 2024 - 08:34 PM

1.17 ms.

200

Nov 08, 2024 - 01:30 PM

1.07 ms.

200

Nov 07, 2024 - 09:38 PM

1.18 ms.

200

Nov 06, 2024 - 04:28 AM

1.4 ms.

200

Nov 05, 2024 - 05:32 AM

1.06 ms.

200

This table shows the ancestry.com outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the Eastern Standard Time (EST) time zone. If Ancestry is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if ancestry.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

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Frequently Asked Questions

We have recently sent browser requests to Ancestry.com and it's up and running with status code 200 (UP) and a response time of 1.13 ms. We recommend clearing your cache or restarting/updating your app.

The most likely reason why Ancestry is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Ancestry's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.