Is Shop.com down - April, 2024?

Shop Outages and Status
Shop Logo

Shop.com is an online retail platform where customers can purchase a variety of products from various sellers. It offers a wide range of items, including clothing, electronics, toys, beauty and health products, home decor, and more. Customers can easily browse and purchase items with the secure checkout process and customer service team available to assist.

Last check: Just Now |

URL Checked:

https://www.shop.com//

Last Down:

not recently

Response Time:

31.92 ms.

shop.com outages reported by users in the last 24 hours

No Shop problems reported in the last 24 hours

This chart shows the number of Shop outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Shop Outage Locations

Location

Reports

Last Reported

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Indiana, Pennsylvania, US

5

1 months ago

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Waukegan, Illinois, US

5

1 months ago

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Yonkers, New York, US

4

1 months ago

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Los Angeles, California, US

14

1 months ago

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Atlanta, Georgia, US

4

1 months ago

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Pflugerville, Texas, US

7

1 months ago

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Grove City, Ohio, US

3

1 months ago

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Fort Smith, Arkansas, US

3

1 months ago

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Wilmington, Delaware, US

2

2 months ago

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Medford, Oregon, US

3

3 months ago

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Tampa, Florida, US

3

4 months ago

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Nashville, Tennessee, US

2

4 months ago

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Birmingham, Alabama, US

1

5 months ago

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Ogden, Utah, US

4

5 months ago

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Minato-ku, Tokyo, JP

1

5 months ago

Most common Shop problems reported by users

78

General Issues

22

Service

Are you experiencing issues with Shop right now?

Is shop.com not working for you? If you are having issues with Shop, please use one of the options below to report a problem with the service

Shop.com website response status history

Date and Time

Response Time

Status Code

18 Apr 2024 - 22:14

31.92 ms.

200

18 Apr 2024 - 14:58

27.77 ms.

200

17 Apr 2024 - 18:29

27.67 ms.

200

17 Apr 2024 - 08:14

27.63 ms.

200

16 Apr 2024 - 07:24

27.56 ms.

200

14 Apr 2024 - 03:02

27.61 ms.

200

12 Apr 2024 - 10:31

27.38 ms.

200

This table shows the shop.com outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If Shop is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if Shop.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Join Shop Discussion

Suggestions? Issues? Outages?
Please share your Shop experience with other users around the globe.

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La’Derrick LaVeau

Kilmichael, United States 1 month ago

App Is Not Loading Any Stores or Data For Me or My Friends Accounts. Help!

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Robin

Indiana, United States 1 month ago

App won’t load. Says something went wrong check connection. I’m on WiFi and all other apps are fine.

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Anon

Madison, United States 1 month ago

Unable to check out, login, etc. deleting my account. Feels unsafe

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Waukegan, United States 1 month ago

Can't access anything. Message on screen says it's their problem.

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Dorothy

Pflugerville, United States 1 month ago

I can't open the app. Houston, Texas.

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Rachel

Lewiston, United States 1 month ago

App won't load, says I have no Internet connection but here I am so I don't think so...

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stephanie roque

Chino, United States 1 month ago

down not working

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Christopher Black

Indianapolis, United States 1 month ago

Not loading

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Trafford, United States 1 month ago

I don’t know if it’s my settings or what, but every time I go into a shop I am greeted with a screen that says “nothing matches clear your filters”, and even when I do, it still gives me the same thing (note my app is updated)

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AnonDux

Chicago, United States 1 month ago

No able to checkout

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Wilmington, United States 2 months ago

Won’t let me checkout

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Abby

Lake Station, United States 2 months ago

Shop Pay installments do not appear to be working for our customers. This is a reoccurring issue with Shop/Shopify. It’s hard to run a small business when their platform does not work.

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Heather

Las Vegas, United States 2 months ago

App keeps saying check Internet connection

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Davis, United States 2 months ago

App is down as well as website

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Jen

Groveland, United States 3 months ago

App saying there’s an issue on our end and we are looking into it.

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Natasha

Richlands, United States 3 months ago

Not working on the evies closet website

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Blenheim, New Zealand 4 months ago

Trying to create account but not working

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Atlanta, United States 4 months ago

Not working at all

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PG

Elkridge, United States 4 months ago

Won’t open. Says no internet but I’m connected to WiFi with no issues on other apps

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Kelley

Orange, United States 4 months ago

Will not allow me to pay for my order

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Jim

Calabash, United States 4 months ago

Cant check out and pay. Just goes right back to the Pay Now and never processes the order

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Carter

Broomfield, United States 4 months ago

Shop app keeps saying there is any issue on their end, no tracking information available, says network connection is bad when it is not.

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Dr. J

Norfolk, United States 4 months ago

The app keeps say no internet connection but we are running on a high speed connection. Fix this problem shop staff

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Alli

Anderson, United States 4 months ago

Won't let me login, keeps saying to many attempts, try again later.

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Melissa Grabiel

Atlanta, United States 4 months ago

Won’t submit payment

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Erin ball

Marshall, United States 5 months ago

Not allowing me to order

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Sarah Daniels

Jacksonville, United States 5 months ago

App won’t refresh. Keeps saying our connection is bad, but there’s nothing wrong with the internet connection.

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Amdy

Portland, United States 5 months ago

Just keeps saying to check my Internet connection

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A

Mount Ida, United States 5 months ago

Not working

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Walnut Creek, United States 5 months ago

cannot load the payments section

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Elmhurst, United States 5 months ago

timing out

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Minato-ku, Japan 5 months ago

Nothing loads

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Alan Rodgers

Plano, United States 6 months ago

After choosing my payment option it freezes up

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Sheena

Dolton, United States of America 6 months ago

Not letting me check out my purchases

Latest shop.com screenshot
Rate your experience with Shop uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Shop.com and it's up and running with status code 200 (UP) and a response time of 31.92 ms. We recommend clearing your cache or restarting/updating your app.

The most likely reason why Shop is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Shop's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

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