Is Jetstar.com down - May, 2024?
jetstar.com outages reported by users in the last 24 hours
No Jetstar problems reported in the last 24 hours
This chart shows the number of Jetstar outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.
Jetstar Outage Locations
Location
Reports
Last Reported
Melbourne, Victoria, AU
28
1 months ago
Brisbane, Queensland, AU
18
1 months ago
Bristol, England, GB
4
1 months ago
Craigburn Farm, South Australia, AU
10
2 months ago
Sydney, New South Wales, AU
23
2 months ago
Canberra, Australian Capital Territory, AU
3
3 months ago
Leinster, Western Australia, AU
7
3 months ago
Hobart, Tasmania, AU
5
4 months ago
Hawera, Taranaki, NZ
1
7 months ago
Singapore, Singapore, SG
6
8 months ago
Sarikei, Sarawak, MY
1
8 months ago
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
1
8 months ago
Haifa, Hefa, IL
1
8 months ago
Tel Aviv, Tel Aviv, IL
2
9 months ago
Guadalajara, Jalisco, MX
2
9 months ago
Most common Jetstar problems reported by users
Service
General Issues
Won’t let me pay and checkout
Are you experiencing issues with Jetstar right now?
Is jetstar.com not working for you? If you are having issues with Jetstar, please use one of the options below to report a problem with the service
Tips if Jetstar.com is not working
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Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).
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Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).
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Browser Cookies - Clear temporary/recent cookies.
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Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.
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Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.
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Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.
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Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.
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DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.
Join Jetstar Discussion
Suggestions? Issues? Outages?Please share your Jetstar experience with other users around the globe.
Sarah
Centennial, United States • 1 month agoBooking site down
Rica Romana
General Trias, Philippines • 1 month agoIt says "An error occurred while processing your request.
Reference #219.25f02017.1709704157.bec2585
Rachael
Bristol, United Kingdom • 1 month agoFlight booking not working
Cecilia
Melbourne, Australia • 2 months agoCannot open the Jetstar official website
Chan Wai Onn
Petaling Jaya, Malaysia • 2 months agocan't complete booking
Adelaide, Australia • 2 months ago
Can’t checkin
Wellington, New Zealand • 2 months ago
Not able to finalise my payment and complete my flight booking!
Ricky Cheng
Singapore, Singapore • 2 months agoI cannot get into JetStar Singapore for booking. Is the website down?
Chris
Adelaide, Australia • 2 months agoNo flights to book are showing. Multiple devices and broadband as well as Mobile used.
Paul
Whangarei, New Zealand • 2 months agoTrying to book a flight and keep getting error message at customise page. Internet connection is good here but repeated failures to complete the booking
Error message is ‘ a problem repeatedly occurred on https://booking.jetstar.com/Nz/en/booking/customise’
Brisbane, Australia • 2 months ago
Yea trying to book online saying website not correct
Izzo
Sydney, Australia • 3 months agoWon’t let me proceed to booking
.
Sydney, Australia • 3 months agoInternal server error for flight bookings to tokyo
Brisbane, Australia • 3 months ago
flight sale not loading
chris
Brisbane, Australia • 3 months agonot loading pages
Vicki Gillies
Sydney, Australia • 3 months agoTrying to manage my booking and nothing happens
Kuala Lumpur, Malaysia • 3 months ago
can’t sign in
qs
Singapore, Singapore • 3 months agobooking is not available
Matt
Granadilla, Australia • 3 months agoSelect flights, baggage and seat then booking page won’t load, App and website.
Leinster, Australia • 3 months ago
unable to check uin
Anne
Adelaide, Australia • 3 months agoNot able to complete booking on Jetstar website for 2 days
Susannah McCallum
Hobart, Australia • 4 months agoAfter selecting seats and I press continue it goes straight to a blank page. Very frustrating, I have tried three times now.
If I miss selecting flights in the am I will be very upset.
michael
Perth, Australia • 4 months agocant get tp pay for flight says unexpected error
Irene
Jember, Indonesia • 4 months agoCannot book a flight. ALways got error messages
Lara
Kahului, United States • 4 months agoI select flights and then can’t proceed.
Hobart, Australia • 4 months ago
Website not responding
Josh
Sydney, Australia • 4 months agoOutage
Ian
Melbourne, Australia • 4 months agoWon't load
Sydney, Australia • 4 months ago
Checkin is down
steve
Linköping, Sweden • 4 months agoapp not signing in just looping back to signin
Elvier
Bandung, Indonesia • 5 months agoMessage coming up.
This site cannot be reached.
jacinta
Geelong, Australia • 5 months agocant access any flight details to be able to book flights, it was working perfectly 5 minutes ago and now i cant view anything
Alex
Melbourne, Australia • 5 months agoCan't manage bookings
Jakarta, Indonesia • 5 months ago
Can't view flight
Hobart, Australia • 6 months ago
Error 503
Sam
Melbourne, Australia • 6 months agoCan't select flights - https://booking.jetstar.com/au/en/booking/select-flights
Maria
Adelaide, Australia • 6 months agoCannot access my trips
Jay
Brisbane, Australia • 6 months agoWill not load.
John Smout
Melbourne, Australia • 6 months agoNot recognising login password.
Jess
Subiaco, Australia • 7 months agoCannot pay for flights
Aimee
Perth, Australia • 7 months agoUnknown error occuring
Trent, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Payment page not uploading
Nova
Singapore, Singapore • 8 months agoCant manage my booking. The app and the website are not working at all.
Sarikei, Malaysia • 8 months ago
Why can’t make online booking today 30/8/23 ?!
The response from Jetstar : An error occurred while processing your request.
Reference #97.77eece17.1693407466.20d41a9
Singapore, Singapore • 8 months ago
shows error while processing your request
Catherine Damon
Perth, Australia • 8 months agoCan never login tonight to create a check in
lord lee
Kuala Lumpur, Malaysia • 8 months agonoit working
Melbourne, Australia • 8 months ago
Check in
Sandy
Sydney, Australia • 8 months agoTrying to book a flight
Clint
Adelaide, Australia • 8 months agoCan't get into the booking page I've tried a couple different devices
Melbourne, Australia • 8 months ago
Website down
Dennis
Adelaide, Australia • 8 months agoAm getting the error below when checking for available flights.
An error occurred while processing your request.
Reference #97.34de3717.1693393512.2b8b432
Melbourne, Australia • 8 months ago
Not able to book flights
Haifa, Israel • 8 months ago
doesn't work
Melbourne, Australia • 10 months ago
Can't book flights on the website- wont show flights page