Is Betterhelp down - April, 2024?

Betterhelp Outages and Status
Betterhelp Logo

Last check: Just Now |

URL Checked:

http://betterhelp.com/

Last Down:

Down (Right Now)

Response Time:

no response

Betterhelp outages reported by users in the last 24 hours

No Betterhelp problems reported in the last 24 hours

This chart shows the number of Betterhelp outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Betterhelp Outage Locations

Location

Reports

Last Reported

GB Flag Icon

Birmingham, England, GB

3

7 days ago

US Flag Icon

Sacramento, California, US

2

1 months ago

US Flag Icon

Prescott, Arizona, US

2

1 months ago

US Flag Icon

San Antonio, Texas, US

1

1 months ago

US Flag Icon

Grants, New Mexico, US

1

3 months ago

US Flag Icon

Chicago, Illinois, US

1

3 months ago

CA Flag Icon

Saint John, New Brunswick, CA

1

7 months ago

US Flag Icon

Southfield, Michigan, US

1

7 months ago

US Flag Icon

Greensboro, North Carolina, US

2

7 months ago

US Flag Icon

Kansas City, Missouri, US

1

7 months ago

Most common Betterhelp problems reported by users

60

General Issues

40

Service

Are you experiencing issues with Betterhelp right now?

Is betterhelp.com not working for you? If you are having issues with Betterhelp, please use one of the options below to report a problem with the service

Betterhelp.com website response status history

Date and Time

Response Time

Status Code

26 Apr 2024 - 04:46

no response

400

24 Apr 2024 - 13:36

no response

400

21 Apr 2024 - 04:29

no response

400

20 Apr 2024 - 14:37

no response

400

19 Apr 2024 - 16:44

no response

400

19 Apr 2024 - 07:48

no response

400

19 Apr 2024 - 05:46

no response

400

This table shows the betterhelp.com outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If Betterhelp is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if Betterhelp.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Join Betterhelp Discussion

Suggestions? Issues? Outages?
Please share your Betterhelp experience with other users around the globe.

US Flag Icon

Phoenix, United States 5 months ago

Video meetings not working

US Flag Icon

A. Anderson

Southfield, United States of America 7 months ago

Better help is down, just a blank white screen.

US Flag Icon

Greensboro, United States of America 7 months ago

Website down

US Flag Icon

LGray

Kansas City, United States of America 7 months ago

Been trying to connect for the last 45min to have my sessions with clients all day. I can't even get into the website to message my clients. Tried calling BH support and they just took my message.

Latest betterhelp.com screenshot
Rate your experience with Betterhelp uptime performance over the last 30 days

Frequently Asked Questions

It seems that the website Betterhelp.com might be experiencing temporarily outage

The most likely reason why Betterhelp is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Betterhelp's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

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