Is Questrade down - April, 2024?

Questrade Outages and Status
Questrade Logo

Last check: Just Now |

URL Checked:

https://www.questrade.com/home

Last Down:

not recently

Response Time:

41.12 ms.

Questrade outages reported by users in the last 24 hours

No Questrade problems reported in the last 24 hours

This chart shows the number of Questrade outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Questrade Outage Locations

Location

Reports

Last Reported

CA Flag Icon

Kingston, Ontario, CA

5

15 days ago

US Flag Icon

Fort Mill, South Carolina, US

1

24 days ago

CA Flag Icon

Calgary, Alberta, CA

1

5 months ago

CA Flag Icon

Winnipeg, Manitoba, CA

1

5 months ago

Most common Questrade problems reported by users

75

Portfolio Management

25

Mobile Brokerage

Are you experiencing issues with Questrade right now?

Is questrade.com not working for you? If you are having issues with Questrade, please use one of the options below to report a problem with the service

Questrade.com website response status history

Date and Time

Response Time

Status Code

26 Apr 2024 - 09:31

41.12 ms.

200

24 Apr 2024 - 08:24

41.33 ms.

200

22 Apr 2024 - 13:50

41.36 ms.

200

20 Apr 2024 - 10:54

41.33 ms.

200

19 Apr 2024 - 11:06

41.24 ms.

200

19 Apr 2024 - 02:43

41.46 ms.

200

18 Apr 2024 - 20:23

41.25 ms.

200

This table shows the questrade.com outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If Questrade is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if Questrade.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Join Questrade Discussion

Suggestions? Issues? Outages?
Please share your Questrade experience with other users around the globe.

CA Flag Icon

Power

Whitby, Canada 4 months ago

Today - Dec-21-2023
Questrade Edge Desktop platform crapped out.
It took 30+ minute on hold and on chat for me to get someone who was able to talk about the situation.
I had a short position in INTC and I wanted to cover in profit but the COVER MARKET ORDER got in PENDING status. Software did not allow me to cancel the order and my account started to bleed.
Questrade representative told me that they are have issues with an Order Gateway and many traders are having the same issue.
He told me that Questrade is not responsible for software technical issues and they are not able to do anything about it. Their technical team is working on it and they don't know when they are able to fix this issue.
He also mentioned that Questrade is not responsible and will not refund any lost money due to the software glitch.

Learn from my experience. Please find another broker who have least negative feedback.
I am done with Questrade...
If you know any reliable broker, please let me know.

CA Flag Icon

dave

Toronto, Canada 4 months ago

practice acount charts have no data

Latest questrade.com screenshot
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Frequently Asked Questions

We have recently sent browser requests to Questrade.com and it's up and running with status code 200 (UP) and a response time of 41.12 ms. We recommend clearing your cache or restarting/updating your app.

The most likely reason why Questrade is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Questrade's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

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