Is Surfshark down - April, 2024?

Surfshark Outages and Status
Surfshark Logo

Surfshark.com is a virtual private network (VPN) service provider that offers users a secure, anonymous way of browsing the internet. It provides a range of features such as military-grade encryption, unlimited simultaneous connections, and a strict no-logs policy. It also offers a 30-day money-back guarantee for those who are not satisfied with their service.

Last check: Just Now |

URL Checked:

https://surfshark.com/

Last Down:

not recently

Response Time:

2.08 ms.

Surfshark outages reported by users in the last 24 hours

No Surfshark problems reported in the last 24 hours

This chart shows the number of Surfshark outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Surfshark Outage Locations

Location

Reports

Last Reported

US Flag Icon

Washington, District of Columbia, US

1

1 months ago

PK Flag Icon

Daud Khel, Punjab, PK

1

2 months ago

RO Flag Icon

Cluj-Napoca, Cluj, RO

1

3 months ago

US Flag Icon

Oxford, Michigan, US

1

3 months ago

CO Flag Icon

Chia, Cundinamarca, CO

2

3 months ago

GB Flag Icon

Coventry, England, GB

10

3 months ago

TR Flag Icon

Ankara, Ankara, TR

1

4 months ago

TR Flag Icon

Istanbul, Istanbul, TR

1

4 months ago

US Flag Icon

Bevier, Missouri, US

1

4 months ago

NL Flag Icon

Hoofdplaat, Zeeland, NL

1

5 months ago

DE Flag Icon

Munich, Bavaria, DE

1

5 months ago

AE Flag Icon

Dubai, Dubai, AE

1

5 months ago

AU Flag Icon

Sydney, New South Wales, AU

1

6 months ago

NL Flag Icon

Amsterdam, Noord-Holland, NL

2

8 months ago

DE Flag Icon

Wuerzburg, Bayern, DE

1

8 months ago

Most common Surfshark problems reported by users

70

General Issues

30

Service

Are you experiencing issues with Surfshark right now?

Is surfshark.com not working for you? If you are having issues with Surfshark, please use one of the options below to report a problem with the service

Surfshark.com website response status history

Date and Time

Response Time

Status Code

19 Apr 2024 - 07:49

2.08 ms.

200

18 Apr 2024 - 20:01

1.3 ms.

200

17 Apr 2024 - 21:54

1.49 ms.

200

15 Apr 2024 - 18:04

2 ms.

200

15 Apr 2024 - 09:53

1.9 ms.

200

14 Apr 2024 - 19:29

1.49 ms.

200

14 Apr 2024 - 04:05

1.91 ms.

200

This table shows the surfshark.com outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If Surfshark is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

Tips if Surfshark.com is not working

  • Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).

  • Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).

  • Browser Cookies - Clear temporary/recent cookies.

  • Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.

  • Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.

  • Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.

  • Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.

  • DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.

Join Surfshark Discussion

Suggestions? Issues? Outages?
Please share your Surfshark experience with other users around the globe.

US Flag Icon

John

Selden, United States 1 month ago

Can't connect to any VPN locations

US Flag Icon

Oxford, United States 3 months ago

Wednesday 12-20-23 SurfShark updated and now it will not load background services. Time for a new VPN.

CO Flag Icon

Ana Arango

Chia, Colombia 3 months ago

No servers for Australia appearing on the app all of the sudden

TR Flag Icon

Ankara, Turkey 4 months ago

Not working

TR Flag Icon

Jay

Istanbul, Turkey 4 months ago

Cannot access the website and when using the browser extension I get a proxy connection error and cannot connect to any VPN servers

AE Flag Icon

Dubai, United Arab Emirates 5 months ago

Vpn not connecting and website customer service is down too.

GB Flag Icon

William Sandle

Basford, United Kingdom of Great Britain and Northern Ireland 7 months ago

Unable to connect

NL Flag Icon

RB Long

Amsterdam, Netherlands 8 months ago

Haven't been able to access surfshark or its services for at least 6 hours

Latest surfshark.com screenshot
Rate your experience with Surfshark uptime performance over the last 30 days

Frequently Asked Questions

We have recently sent browser requests to Surfshark.com and it's up and running with status code 200 (UP) and a response time of 2.08 ms. We recommend clearing your cache or restarting/updating your app.

The most likely reason why Surfshark is slow for you might be your Internet connection. If you are 100% sure it is not the internet speed, here are a few things to look at clearing your cache, app update, and possible outage on Surfshark's end.

HTTP response status codes are a way for the server to communicate with the client's browser about how the request was processed. These three-digit codes provide a concise and quick way to understand the server's response.
  • 2XX - Success (The website is up and running and reachable)

  • 3XX – Redirect (The webpage is reachable, but redirects your browser to a different webpage)

  • 4XX – Browser Error (The webpage does not exist)

  • 5XX – Server Error (The server has internal errors)

Server response time is used to measure a website's performance. It measures how long it takes for a browser to receive data back from the server after a successful request.

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