Is Amazon Prime Video down - April, 2024?
Amazon Prime Video is a streaming service that offers an extensive library of movies, TV shows, and original programming. With Prime Video, you can watch your favorite shows anytime, anywhere, and on any device. From award-winning Amazon Originals to classic movies and family favorites, Prime Video has something for everyone. Plus, with the convenience of streaming, you can access your favorite content from the comfort of your own home.
URL Checked:
https://www.primevideo.com/
Last Down:
not recently
Response Time:
1.55 ms.
Amazon Prime Video outages reported by users in the last 24 hours
No Amazon Prime Video problems reported in the last 24 hours
This chart shows the number of Amazon Prime Video outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.
Amazon Prime Video Outage Locations
Location
Reports
Last Reported
Goose Creek, South Carolina, US
6
19 days ago
Pacoima, California, US
34
1 months ago
New York, New York, US
47
1 months ago
London, England, GB
70
1 months ago
Dallas, Texas, US
30
2 months ago
Sydney, New South Wales, AU
9
3 months ago
Midland, Georgia, US
16
5 months ago
Brisbane, Queensland, AU
5
6 months ago
Billings, Montana, US
4
7 months ago
Melbourne, Victoria, AU
11
7 months ago
Perth, Western Australia, AU
3
7 months ago
's-Hertogenbosch, Noord-Brabant, NL
2
1 years ago
Bratislava, Bratislavsky kraj, SK
2
1 years ago
Hilo, Hawaii, US
1
1 years ago
Canberra, Australian Capital Territory, AU
1
1 years ago
Most common Amazon Prime Video problems reported by users
Video Streaming
App
Server Connection
Website
Search
Are you experiencing issues with Amazon Prime Video right now?
Is primevideo.com not working for you? If you are having issues with Amazon Prime Video, please use one of the options below to report a problem with the service
Primevideo.com website response status history
Date and Time
Response Time
Status Code
19 Apr 2024 - 10:13
1.55 ms.
200
19 Apr 2024 - 02:02
1.75 ms.
200
18 Apr 2024 - 17:58
1.49 ms.
200
18 Apr 2024 - 11:24
1.8 ms.
200
18 Apr 2024 - 03:02
1.81 ms.
200
17 Apr 2024 - 20:04
1.53 ms.
200
17 Apr 2024 - 15:01
1.59 ms.
200
This table shows the primevideo.com outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If Amazon Prime Video is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if Primevideo.com is not working
-
Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).
-
Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).
-
Browser Cookies - Clear temporary/recent cookies.
-
Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.
-
Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.
-
Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.
-
Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.
-
DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.
Join Amazon Prime Video Discussion
Suggestions? Issues? Outages?Please share your Amazon Prime Video experience with other users around the globe.
Chagrin Falls, United States • 1 month ago
We're experiencing a problem playing this video. Please try again. For further assistance, contact Amazon Customer Service.
Noel
Mississauga, Canada • 1 month agoScreen says “We’re encountering a temporary problem” ERROR CODE 0.-1
Roman
Chicago, United States • 2 months agoApp won't open on TV
AW
Victoria, Canada • 2 months ago“Video unavailable”
Already tried clearing cache,cookies,temp files and tried restarting computer and internet box. Still can’t watch anything on prime.
Rob
Peoria, United States • 2 months agoNo connection, internet is fine
Monterrey, Mexico • 2 months ago
Not able to log in error 0.28
Peoria, United States • 3 months ago
Nothing will play. Try again later.
Janet Hoenes
Ocoee, United States • 3 months agoAmazon Prime Zvideo is working, but when trying to watch Reacher season 2 episode 4 has no picture
Joe
Gilbert, United States • 3 months agoApp not available via cox. scottsdale az
Marz
Mountain Top, United States • 3 months agoNot streaming the movie. Not playing
Joho
Painesville, United States • 3 months agoStill down
Woodbridge, Canada • 3 months ago
Unavailable video error
Jill
Santa Barbara, United States • 4 months agoA green screen shows up and the sound is like normal. I called Amazon and the problem is on their end on the app. They’re working on it.
Paragould, United States • 4 months ago
We're having the same problems as last night, choppy unwatchable video. Followed all of the directions and reconnected. It didn't help.
Brian
San Francisco, United States • 4 months agoAmazon video streaming across multiple platforms has been down several days
Lorraine fisher
Nottingham, United Kingdom • 4 months agoCan't connect to prime at all but can netflix
Cynthia Stehli
Albuquerque, United States • 4 months agoCannot access Prime Video which we watch with regularity. Is there a problem in the 87120 area of Albuquerque?
Virginia warren
Martinsburg, United States • 4 months agoCan’t get Amazon prime to work on my Tv
Irwin, United States • 4 months ago
Can’t get AmaOn prime
Hulk
Tampa, United States • 4 months agoPrime Video does not launch on Series X. Worked fine last night before the update. They need to be testing their software before releasing. This is bs.
Kevin
Bloomfield Hills, United States • 4 months agoPrime won't play any selections last 24hrs. Just get the revolving blue circle of death until a screen saver pops up. Netflix works tho. Both used thru Firestick.
Diana
Grand Blanc, United States • 5 months agoEverything on prime video will not playback
Jim
Denver, United States • 5 months agoJust a spinning circle for the NFL game. Everything else works. ! gig internet speed
Ponteland, United Kingdom • 5 months ago
I cant play any movies on prime not even ones i have bought
Roger
Sun Lakes, United States • 5 months agoCannot connect with Amazon Prime. Netflix is not a problem
Roger Palacios
Des Moines, United States • 5 months agoAll internet connections good
All other platforms working
Amazon Prime member
Boooo
Potsdam, United States • 5 months agoPrime not working to play a movie
Gravesend, United Kingdom • 5 months ago
Screen has gone totally black. We can't watch movies or even look at anything
Sue
Leyton, United Kingdom • 5 months agoKeeps buffering or screen going black. Checked WiFi and running at speed.
Rob P
Miami, United States • 5 months agoCan't access Thursday night football on prime video. Keep getting message that there were too many streaming, but nobody else is accessing it.
Carlos Alberto
Bogotá, Colombia • 5 months agoIt shows something related to a VPN connection that I don't use when I try to see a movie using my internet home connection, however it works when I use my celular connection, this is happening in Colombia
Haddington, United Kingdom • 5 months ago
Prime is saying I am connected by vpn or proxy,
But it was operating perfectly yesterday. What can be done
Cholmes
Guildford, United Kingdom • 5 months agoOn main welcome sign
Oklahoma City, United States • 5 months ago
No videos will stream. Netflix and other streaming services are working fine, not a network issue.
Citrus Heights, United States • 5 months ago
What's going on?
If this persists, I'll be cancelling Amazon completely
JEFF M.
Los Angeles, United States • 5 months agobLACK BLANK SCREEN WHEN TRYING TO OPEN PRIME VIDEO ALL EVENING IN SAN DIEGO CA ON SPECTRUM
Peosta, United States • 6 months ago
Down
Forest City, United States • 6 months ago
Can't log in
Bob
Parrish, United States • 6 months agoNFL game streaming looks awful
Xavi
Bogotá, Colombia • 6 months agoNot streaming
Erica
Los Angeles, United States • 6 months agonot loading prime membership
Tom Fox
Jacksonville, United States • 6 months agoOur stream is constantly being interupted and frozen.
Charles
Martinsville, United States • 6 months agoNot letting me select my profile
Lisap
Rotherham, United Kingdom • 6 months agofilm on amazon video will only play a few seconds then start buffering. tried several times. not my entered as all other movie apps are working fune
Plano, United States • 6 months ago
No video
Maria Davies
Southampton, United Kingdom • 6 months agoCannot connect Amazon Prime on TV - reports a fault with the internet but all other apps working and no fault on wifi - have tried rebooting, reinstalling same fault shows
John tormollan
Philadelphia, United States • 6 months agoIssues
Margaret
Nottingham, United Kingdom • 6 months agoWon't connect due to a VPN or Proxy but I don't use either of those.
will connect via my phone hotspot and continue playing if I change to my Wi-Fi but only if I dont close the video.
Paulette Wright
Annapolis, United States of America • 6 months agoSays connection issues, but all other apps (Netflix) on TV are working fine. Full internet service.
Cherry berkeley
Gaddesby, United Kingdom of Great Britain and Northern Ireland • 6 months agoPrime video for 4 days keeps saying they have a problem cannot watch anything. Think I will try Netflix if problem not solved and cancel Prime
Jody Moran
Albany, United States of America • 6 months agoCan't get prime video to open let alone watch any streaming video
Bob Corwin
West Nyack, United States of America • 6 months agoCan’t connect to watch NFL game tonite
Pomona, United States of America • 6 months ago
Prime video down for tnf foottball
Cherry Berkeley
Gaddesby, United Kingdom of Great Britain and Northern Ireland • 6 months agoAmazon prime vide0 not working for 2 days
Barry and Shirley Passmore
Kingsdown, United Kingdom of Great Britain and Northern Ireland • 6 months agoHaving selected a video it simply shows spinner and returns to terrestrial TV.
V
Bengaluru, India • 6 months agoFiretv down in india
Wilma Godby
Sacramento, United States of America • 6 months agoFor the last 10 days in West Sacramento, CA., once I choose any movie to watch, it will upload only to # 8 or so then it freezes!
Rev de Noyes
Roanoke, United States of America • 6 months agoParamount + & Vudu stream. Amazon video does not since 09/20/23. Reset the modem/router. Still does not on any video. Goes to video yet blank screen.
Ben
Miami, United States of America • 6 months agoApp won't open on Android phone.
Jessica
Plant City, United States of America • 6 months agoIt’s down-can’t play anything or access apps through prime
Christy
Largo, United States of America • 6 months agoOpen the app and all the continue watching is gone, nothing is loading. I try typing in search but nothing shows up. Everything is blank
Ricky Ricardo
Dallas, United States of America • 6 months agoNot loading
Montgomery, United States of America • 6 months ago
Streaming not available
William
West Sacramento, United States of America • 6 months agoThey took every video and movie off the site
Anna
Vineland, United States of America • 6 months agoWon't load normally can't watch my shows
Dalton, United States of America • 6 months ago
Can't open
Josie
Seattle, United States of America • 6 months agoall my video purchases vanished
Bell
Indianapolis, United States of America • 6 months agoNot working at all
Corey
Bismarck, United States of America • 6 months agoNot loading videos, searches or previous purchased movies.
Citadelair
New York City, United States of America • 6 months agoDown
Chicago, United States of America • 6 months ago
No streaming
Brookfield, United States of America • 6 months ago
Can I get football game on my Roku TV or my iPad but my wireless signal is fine
AKC
Wenatchee, United States of America • 6 months agoVideo keeps slowing and downgrading quality. Does not buffer regardless of whether I'm on 2G or 5G on my router.
Sydney, Australia • 6 months ago
Prime video not working
jesse tasker
Okanagan, Canada • 6 months agonot working
Carol LaMarche
Conway, United States of America • 7 months agoPrime Video hasn’t worked in a few days
Larry Dollar
Mansfield, United States of America • 7 months agoApp not working
Donna
Kelowna, Canada • 7 months agoAcorn and Britbox have been more off than on except for some very old shows. It's not getting any better it's actually worse, what's going on?
Walt
Panama City, United States of America • 7 months agoLost prime video
Rich
Quincy, United States of America • 7 months agoAmazon Thursday Night Football game vodeo broadcast very glitchy.
Tulsa, United States of America • 7 months ago
Football game not available
Kerry Lentini
New Orleans, United States of America • 7 months agoWe cannot get our prime tv for 2 days.
Pune, India • 7 months ago
Down
Dublin, Ireland • 7 months ago
Not working on projector but everything else
Toronto, Canada • 7 months ago
Keeps freezing
Patty
Springfield, United States of America • 7 months agoUnable to watch anything on prime video this morning. It just acts like it is trying to bring something up with the blue circle going around then eventually drops off completely
Heena Hansora
Nagpur, India • 7 months agoPime video is not working from yesterday.. its says expriencing temproray problem..
Grove City, United States of America • 7 months ago
Nothing will play
Ronda Smith
, • 7 months agoI cannot stream Prime video. Please help.
Wall, United States of America • 7 months ago
Preview doesn't work
Charlotte, United States of America • 7 months ago
Not working
Olivia
London, United Kingdom of Great Britain and Northern Ireland • 7 months agoComes up with "something went wrong"
pantaloons
Baltimore, United States of America • 7 months agoprime video doesn't play
Renee Trinkaus
Largo, United States of America • 7 months agoHaven't been able to watch anything for 2 days
Bradenton, United States of America • 7 months ago
No server found
Dublin, United States of America • 7 months ago
This has been going on since the end of August and it’s happening to a whole lot of very pissed off people. Apparently the tv app change messed something up and you can’t even load it. I’d say this kind of thing makes me miss cable days except Disney just screwed that up for us Spectrum customers & pulled the plug on ESPN during the US Open. I’m thinking it’s time to go back to reading.
Conway, United States of America • 7 months ago
not working again ,have to uninstall and re install then re login. bullshit.
Mrs T
Glasgow, United Kingdom of Great Britain and Northern Ireland • 7 months agoWon’t stream on my iPad. Keeps redirecting to the app page asking me to download it
Donna
Asheville, United States of America • 7 months agoPrime not working in Asheville, nc
Beverly Weigl
Naperville, United States of America • 7 months agoCan’t get into my Brit Box account 9/4/23 7:50 pm been trying for 1/2 hour at least
Pittsfield, United States of America • 7 months ago
Says there's a connection issue but I'm connected to the internet
Alasdair Coles
Skipton, United Kingdom of Great Britain and Northern Ireland • 7 months agodown for an hours now
Cindy
Andover, United States of America • 7 months agoAmazon Prime Video not working on my Samsung TV
Why ?
Bruce Burch
Jackson, United States of America • 7 months agoThe streaming service keeps acting like it is buffering, and nothing happens, I have disconnected the cable box 4 times in last three days and it has rebooted, but not true today
Kenneth Bromen
Cable, United States of America • 7 months agoCannot play/stream Prime Video today, Sept 1,2023.No problem with my other streaming sites
potato
Elgin, Canada • 7 months agoConstantly buffering for the last few days atrocious connection
Nikki
Telford, United Kingdom of Great Britain and Northern Ireland • 7 months agoNo titles are playing properly on my smart TV. Have just purchased a film but the sound on it, and all other titles, is inaudible - the videos play but the sound is buzzy, as though there is interference.
Tammie Jones
Melbourne, Australia • 7 months agoVarious tv series will not play, the message comes up saying "Video Unavailable
We're experiencing a problem playing this video. For assistance, please visit ....".
Josie ZF
Marshalltown, United States of America • 7 months agoI was watching Amazon Prime and it started lagging with the cc. Then it wouldn't Pause, Rewind, FF, unable to change volume, unable to exit the video, etc. Almost as if the remote control was the problem. (But it wasn't the remote.)
So I powered off my Samsung TV and when I powered it back on, it wanted me to download the Amazon Prime app. "Unable to download." Apparently there isn't enough space available. I have YouTube, Netflix and the e-manuel... How can there not be enough space for an app that was installed and working fine only minutes prior?
Ed
Central City, United States of America • 7 months agoThe amazon prime app worked fine for several years on my Samsung tv. Suddenly, it doesn't work. When I try re-download it I get a prompt that says, 'Failed to download.(0).' It works fine on my tablet but not on my TV. That doesn't necessarily mean that it's my tv's fault.
Dunham
Arlington, United States of America • 7 months agoApp on Samsung TV was working fine thru last night. Now I'm getting message "Failed to download.(0)" WTF?!?!
Andy
Wytheville, United States of America • 7 months agovideo quits after time
Chigging
Asheville, United States of America • 7 months agoNo connection
Sheffield, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Been down all day cannot stream videos. States - video unavailable. No help when contacting them.
Manchester, United Kingdom of Great Britain and Northern Ireland • 7 months ago
Not working
Kathy L
Philadelphia, United States of America • 7 months agoNo videos available error message, message refers you to a fake Amazon websight using apps that I don't have (that I know of) on my TV
George
Glasgow, United Kingdom of Great Britain and Northern Ireland • 7 months agoUnable to watch tennis as ball is not visible!! Cincinnati woman’s final
Carol Goodwin
Bedford, United Kingdom of Great Britain and Northern Ireland • 7 months agoI cannot sign in to prime on My TV
It gives me two options scan a qr code or visit amazon co.uk/mytv and enter a code on my on my phone which I have done several times with no success. It says my device is registered but the TV screen does not change to prime TV channel.
Carol Goodwin Glasgow
Greg Laden
Minneapolis, United States of America • 7 months agoStreaming has been down all day, and it is not my Internet service or connection
Ken
Muncie, United States of America • 8 months agoError code 5001 in Indianapolis In whenever I try to play a video
Len
Oldsmar, United States of America • 8 months agoI try to log into prime video and it goes to a black screen and does nothing else. All other sites are working so it is Amazon only.
Dan Saddoris
Phoenix, United States of America • 8 months agoCannot connect in Payson AZ
Linda
Middletown, United States of America • 8 months agoSeries chosen to stream over past 2 days just fade from screen awa dropping prime streaming location all together.
Cynthia
Bessemer, United States of America • 8 months agoWe're experiencing a problem playing this video. For assistance, please go to www.amazon.com/dv/error/7031. I have done all the suggested fixes and NOTHING works!
N
Jackson, United States of America • 8 months agoThe app loads, but the Videos remain on a constant buffer.
Patricia Butler
Valparaiso, United States of America • 8 months agoThe color is all screwed up. I tried a variety of different shows, and they're all in weird shades of blue and green. Everyone looks sick! It's only happening on Prime, so I know it's not our TV.
Karen
Louisville, United States of America • 8 months agoPrim video does load. Appears to then goes back to main screen.
Jae
Hayward, United States of America • 8 months agoLoading screen forever for the past 12 hours
Lisbon, Portugal • 8 months ago
No image.
Ashley
Melbourne, Australia • 8 months agoNetflix is working on my TV but not prime video
RE
Riyadh, Saudi Arabia • 8 months agoonly this website is not oppening
Cindylou
Tampa, United States of America • 8 months agoEvery few minutes it spools and freezes, not my wifi, just upgraded to faster speed, only prime and freevee (also prime channel) does this. Freezes on both of my new tvs. Ridiculous...
marcus
Toronto, Canada • 8 months agowon't load
B
Louisville, United States of America • 8 months ago“Experiencing temporary problem”
Silas
Terre Haute, United States of America • 8 months agoEverything plays fine, yet nothing but a black screen on all 3 fire sticks. Never experienced this when using Prime video.
Santa Fe, United States of America • 8 months ago
Frozen. Get sound only, no video.
Michelle
Charlotte, United States of America • 8 months agoApp just spins on all devices. Internet speed fast enough for 4k streaming.
maggie
Sofia, Bulgaria • 8 months agoCan't subscribe - keep getting 403 error
Artie Grassman
Nashville, United States of America • 8 months agoJust spins
M. Waltz
Los Angeles, United States of America • 8 months agoAmazon Prime is down. All videos, experiencing a problem.
Amazon Care
Las Vegas, United States of America • 8 months agoProblems with Amazon Prime Videos?
Report to
Problems with Amazon?
Amazon Prime Customer Service.
+1-805-220-4021
FREE HELP DESK.
Kathleen
Safety Harbor, United States of America • 8 months agoDoesn't load anymore. Rebooted, cleared cache and data, checked for updates, called Samsung, Amazon, my ISP, reinstalled. I'm in Florida
Keith
Irvine, United States of America • 8 months agoMessage video unavailable..
yup
Naperville, United States of America • 8 months agonothing buffers to hd and looks like shit
Greenwood Village, United States of America • 8 months ago
Prime video on tv not working but netflix and hulu is
Amazon Help
Los Angeles, United States of America • 9 months agoProblems with Amazon?
Amazon Customer Service
+1-805-220-4021
FREE HELP DESK.
Judy Morton
Melbourne, United States of America • 9 months agoCan’t connect
Brenda Evans
East Providence, United States of America • 9 months agoPrime video won't boot up.
Addy
, • 9 months agoCan't stream a show, but I can watch the ads! Haha
Mab
, • 9 months agoAmazon Prime just spins doesn't load
Sandi
, • 9 months agoAmazon Prime just spins doesn't load Netflix fine
A J Stanley
, • 9 months agoStalls no forward path to solve.Can’t watch what
I have just purchased - now the prime video is unavailable
Ttoo
, • 9 months agoVideo playback not loading
Jeff
Los Angeles, United States of America • 9 months agoProblems with Amazon?
Amazon Customer Service
+1-805-220-4021
FREE HELP DESK.
San Diego, United States of America • 9 months ago
Movies are loading
Elizabeth
Saint George, United States of America • 9 months agoThe video won't even play. I have tried other movies and nothing will play. Netflix is working fine.
Gary
Coral Springs, United States of America • 9 months agoContinuous buffering . No connection
Bwj
Delft, Netherlands • 9 months agoNot working for me
Laurie Bruinsma
Smithtown, United States of America • 9 months agoCan’t open Prime…wheel or curve just keeps spinning
April
Weaverville, United States of America • 9 months agoKeep getting error code about licensing
Matt s
Saint Cloud, United States of America • 9 months agoLines bottom of tv likes it’s playing another movie
Paris, France • 9 months ago
Error 7017
Amy Moore
Newark, United States of America • 9 months agoKeeps exiting and going to my home page
Steve
Palm Harbor, United States of America • 9 months agoWatching 1923, video froze then went blank
Janelle
Wichita, United States of America • 9 months agoVideo streaming not working-
8:18 pm - 6/24/23
Tom Jones
Wharton, United States of America • 9 months agoGetting license error code. Nothing plays.
Carol
Norfolk, United States of America • 9 months agospinning circle, no movie!
Suzie
Newark, United States of America • 9 months agoIt keeps freezing
San Antonio, United States of America • 9 months ago
Error code on playback.
Kelly Winthet
Seattle, United States of America • 10 months agoKeeps logging me out of Shiny Happy World episode 3
Stacey
Plano, United States of America • 10 months agoHBO MAX is down
Charlotte, United States of America • 10 months ago
Not loading
Ian Noddles
Wakefield, United Kingdom of Great Britain and Northern Ireland • 10 months agoPrime not working at all in St17 9gb
Gainesville, United States of America • 10 months ago
No video just audio playing
Nick
Knoxville, United States of America • 10 months agoNetflix streaming fine but Prime and YoutubeTV are down
Scott mains
Page, United States of America • 10 months agoBeen trying to get amazon prime for about an hour
Las Vegas, United States of America • 10 months ago
Will play for maybe 3 minutes then sends me back to Roku homescreen
donna
Wentworth, United States of America • 10 months agoLocks up
Missy
Hampton, United States of America • 10 months agoColor grid
Kristina Pycroft
Bangkok, Thailand • 10 months agoJust loading no pictures
Edward Smith
Barlestone, United Kingdom of Great Britain and Northern Ireland • 10 months agoCan't log on to prime video
Clay
Jackson, United States of America • 10 months agoVideo keeps freezing, then goes back to message saying they are having an error. Try again later. Twice it has completely kicked me off of prime.
Concord, United States of America • 10 months ago
Continues to show loading circle
Mike
Seattle, United States of America • 10 months agoIdaho Falls, Idaho prime not working. All other hulu hbo netflex all working.
Kevin green
Quitman, United States of America • 10 months agoOur bill is paid but we can't use prime video
Sue Duca
Las Vegas, United States of America • 10 months agoEverything on Prime is rent, buy or free trial. I have Amazon Prime membership and all this is was included, why has it changed ?
Jaina
Des Moines, United States of America • 10 months agoLG TV app not working
Ari Holtzz
Santa Clarita, United States of America • 10 months agovideo will play then stop and give error message to restart computer. Despite doing that it glitches over and over again. Help
Kel
Ada, United States of America • 10 months agoGetting constant video playback error messages
jude
Panteg, United Kingdom of Great Britain and Northern Ireland • 10 months agoKeeps crashing and no access
Richard Clark
Sydney, Australia • 10 months agomy video keeps freezing
LC
Hartwell, United States of America • 10 months agoprime video gives error code and will not open ant movies
Len
Ossining, United States of America • 10 months agoServer problem on prime
Spokane Valley, United States of America • 10 months ago
Won’t play titles
Hart
Houston, United States of America • 10 months agonot working on samsung tv.
Douglasville, United States of America • 10 months ago
Atlanta Georgia down
Richardson, United States of America • 10 months ago
Not working
Stavroula Kangles
Calgary, Canada • 10 months agoBlack screen
Richardson, United States of America • 10 months ago
I'm paying for a service that I'm not receiving. Please send me a refund.
Crystale
Nashville, United States of America • 10 months agoWill show trailer but not play a movie
monique
Montreal, Canada • 10 months agoThe streaming circle keeps turning without any result.
Seattle, United States of America • 10 months ago
App keeps freezing then exiting on Roku tv
jim hendsey
Cambridge, United States of America • 10 months agofinal episode of maisel wont play [ something wrong \
Jason
Lavonia, United States of America • 10 months agoKeeps starting and buffering and starting and buffering….
Angela Gloss
Indianapolis, United States of America • 10 months agoTried erasing and reloading but app won’t open. This is day 2
Berniewiggins@googlemail.com
Derby, United Kingdom of Great Britain and Northern Ireland • 10 months agoUnable to get any prime tv
Danny
North Shields, United Kingdom of Great Britain and Northern Ireland • 10 months agoKeeps saying low bandwith wont load videos. I get 230mb download works fine on everything else.
Yeppoon, Australia • 10 months ago
App not opening on tv.
Derek.mcinnes1971@gmail.com
Auckland, New Zealand • 10 months agoWon't play
Melbourne, Australia • 10 months ago
Wont play
Singapore, Singapore • 10 months ago
Only able to view trailers
Amanda
Sydney, Australia • 10 months agoNo option to play
Yna
Diliman, Philippines • 10 months agoAll videos are unavailable
Sydney, Australia • 10 months ago
unable to watch any subscriptions
Billy Bob
Reid, Australia • 10 months agoDoes not display WATCH NOW on certain titles.
Walter
Bitangan, Philippines • 10 months agoUnable to play videos
Fed
Singapore, Singapore • 10 months agoError, cannot stream any video
zilc
Sydney, Australia • 10 months agonot playing prime subscriptions
Imran
Auckland, New Zealand • 10 months agoUnable to load or play video
Cambridge, United States of America • 10 months ago
Amazon prime won’t load
David
Windsor, Canada • 10 months agoNot streaming
Paul
Norwalk, United States of America • 10 months agoCould not access Yankee game last night
Richard Lavaty
Phoenix, United States of America • 10 months agoMy LG smart TV goes to the Amazonprime logo screen but never loads. I can stream Netflix without issues
Alex
Tucson, United States of America • 10 months agoInternet connection problem but our internet is working for other services.
Lakeland, United States of America • 10 months ago
Can't watch anything, this morning it said "not able to go to home screen, go to settings and restart"; since then only have a black screen with "amazon" or a blue one saying "no signal". I disconnected and plugged back, but still the same.
Kacie
Houston, United States of America • 10 months agoThe screen is just the moving circle in the center and 23:59:59 at the bottom left corner.
Robertson
Grand Rapids, United States of America • 10 months agoWon’t allow me to stream
Dean
Cupertino, United States of America • 10 months agoPrime video wend down last night while we were watching it, it still won’t come uo
Jon
Mobile, United States of America • 10 months agoTv screen stuck at Amazon logo
Eagle Mountain, United States of America • 11 months ago
Will not load on tv
Denise
Riverside, United States of America • 11 months agoPrime TV not working
John Campbell
Louisville, United States of America • 11 months agoWhen an episode ends it goes back to the sign in app.
Tony
Apache Junction, United States of America • 11 months agoCan’t access app
Rancho Cordova, United States of America • 11 months ago
Prime TV is blank. Nothing apears
Livonia, United States of America • 11 months ago
Prime video not work in app or fire stick
Debra
Hartford, United States of America • 11 months agovideo streaming is just circling - has been for last 30 minutes. Started after finish watching a show and now cannot get anything
Stacey kill
Charleston, United States of America • 11 months agoSpinning white circle
Boston, United States of America • 11 months ago
Constantly buffering
Babs
Los Angeles, United States of America • 11 months agoCan’t get past 3 minutes show drops every time. Back to tv menu
Deleted channel and downloaded again with sign in it dropped again??
michael
Montreal, Canada • 11 months agohelp me
Dubai, United Arab Emirates • 11 months ago
Episodes not loading correctly
Walter Carbone
Albany, United States of America • 11 months agoPicture is too dark and not sharp.
John
Princeton, United States of America • 11 months agoBlue circle spins on Prime videos but no other streaming services
Sue Mc_In+Florida
Lee, United States of America • 11 months agoLast night I had NO issues watching Amazon Prime. When I try to load it this morning I receive an error message that "The app is not available in your country. It has either been discontinued or no longer supported"
What is the issue
BILLY
Stone Mountain, United States of America • 11 months agoPRIME VIDEO STREAMING IS NOT WORKING CORRECTLY
Naperville, United States of America • 11 months ago
Streaming issues with loading or buffering
Carrie
Warrington, United Kingdom of Great Britain and Northern Ireland • 11 months agoKeeps logging me out as I start movie
Little Rock, United States of America • 11 months ago
Not connecting with streaming material
Exeter, United Kingdom of Great Britain and Northern Ireland • 11 months ago
Videos not streaming. All other apps working fine. Using the fire stick.
Beth
Coldspring, United States of America • 11 months agono video and gives error about connecting to server.
Lynne
Minneapolis, United States of America • 11 months agoAll other streaming series working on my TV but Prime