Is Greendot.com down - April, 2024?
greendot.com outages reported by users in the last 24 hours
No Greendot problems reported in the last 24 hours
This chart shows the number of Greendot outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.
Greendot Outage Locations
Location
Reports
Last Reported
Dallas, Texas, US
17
15 days ago
Shirley, New York, US
11
19 days ago
Easton, Pennsylvania, US
6
1 months ago
Troutville, Virginia, US
6
1 months ago
St Louis, Missouri, US
4
1 months ago
Greensboro, North Carolina, US
21
2 months ago
Los Angeles, California, US
8
2 months ago
St. Petersburg, Florida, US
11
2 months ago
Peoria, Illinois, US
4
2 months ago
Birmingham, Alabama, US
4
5 months ago
Phoenix, Arizona, US
2
7 months ago
Baton Rouge, Louisiana, US
2
8 months ago
Memphis, Tennessee, US
3
8 months ago
Atlanta, Georgia, US
5
8 months ago
East Providence, Rhode Island, US
1
8 months ago
Most common Greendot problems reported by users
Service
General Issues
Account
Debit card
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Join Greendot Discussion
Suggestions? Issues? Outages?Please share your Greendot experience with other users around the globe.
Maiino
Dallas, United States • 2 weeks agosend a mail greendothelpcentre@aol.com for a fast response and solution.
GLE
Lagos, Nigeria • 2 weeks agoI got my own resolved and I was able to access my funds, send a mail greendothelpcentre@aol.com for a fast response and solution.
Dante
Prior Lake, United States • 2 weeks agoTransactions declined at 2 different businesses in the past 20 minutes. Account has funds and no lock in place.
Shirley, United States • 2 weeks ago
Debit card is declinibg whilw i hav3 money
Percee
Dallas, United States • 1 month agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Troutville, United States • 1 month ago
Nothing is working not even the app the app has needed a update for a long time you can't access anything on the app and can't online either now
Dam
Dallas, United States • 1 month agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Clarence J
St Louis, United States • 1 month agoGreen Dot froze my account on Friday and did not answer their phone on Friday over the weekend and even this morning they say it's from fraudulent activities but I have been using my card for almost 3 years now.
TYRONE
Greensboro, United States • 2 months agoWant let me login my account
Piperlyne Tomczyk
Charlotte, United States • 2 months agofirst couldn't access my account online, can't buy anything, now I can't even log in and been on hold for over 20 minutes
Kenny
Minneapolis, United States • 2 months agoCan't log in to the app to check balance or to unlock my card
Ramon
Dallas, United States • 2 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Ft. Washington, United States • 2 months ago
Card declined with funds available
Magg
Los Angeles, United States • 2 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Jessica
St. Petersburg, United States • 2 months agoApp keeps giving an error when trying to login.
Amanda
Hartford, United States • 2 months agoApp has been completely screwed up all day cannot monitor my account
Michelle
Peoria, United States • 2 months agoApp isnt working
Manny
Omaha, United States • 2 months agoWon't let me log in or access my balance.
Dunmore, United States • 2 months ago
Can’t log in
Brandon Gardner
Cleveland, United States • 2 months agoKeeps saying there's an error when there is not. Says something's wrong in the app
Balloa
Charlotte, United States • 4 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Keanti
Dallas, United States • 4 months agoCan't use my card
Grete
Charlotte, United States • 4 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
WTFisUPdennys
Los Angeles, United States • 4 months agoCant log in it’s freezing.
Jack
Charlotte, United States • 4 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Violet Roden
Louisville, United States • 5 months agoCard declined. Reason incorrect zip code and incorrect billing address
Rode
Charlotte, United States • 5 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
randy
Birmingham, United States • 5 months agoput 200.00 on the prepaid card and it says there a balance òf 1 dollar and 15 cents today nò transactions
Gareth
Charlotte, United States • 6 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution
Grace cowan
Rolfe, United States • 6 months agoSaying that i can log in at this time
Chile
Charlotte, United States • 6 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
DV
North Brookfield, United States • 6 months agonot working
Lexington, United States • 6 months ago
Unable to login or check balance
Tanneeka w
Yuba City, United States • 6 months agoCannot login to app
Stacy
Milwaukee, United States • 6 months agoApp won't log in, I cannot unlock my card
Martel
Charlotte, United States • 6 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Xavier
Rahway, United States of America • 6 months agoCan’t use my funds to pay anything. Will not transfer money!
Redmond, United States of America • 6 months ago
Mac not take out money. System is down
Richard
Charlotte, United States of America • 6 months agosend a mail greendothelpcentre@aol.com for a fast response and solution
Maria
Medina, United States of America • 7 months agoI did a green dot reload. It shows the money deposit but my money isn't on my account
Nicole
Charlotte, United States of America • 7 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Kimberly
Indianapolis, United States of America • 7 months agoIt won't load/error
TJMILLER
Columbus, United States of America • 7 months agoWEBSITE AND MOBILE WILL NOT ME LOG IN AND MY AUTO SHIT WON'T RENEW BECAUSE OF THIS BANK. I AM DONE WITH THEIR BULLSHIT. AS SOON AS THEY FIX IT I AM PULLING MY MONEY OUT AND MOVING IT TO ANOTHER BANK TOO MANY FUKN TIMES MAN NO WONDER U GOT 1 STAR REVIEWS.
Heidi
Avoca, United States of America • 7 months agoSometimes I can't log in or it takes forever to log in, I don't get automatic balances anymore from the slide bar
Hazard, United States of America • 7 months ago
I can't log into my account. Says unavailable.
Ibadan, Nigeria • 7 months ago
Green Dot doesn't mail my debit card and it has been more than a month now that I have been calling them and they keep promising to mail it and still doing nothing
Maxwell
Charlotte, United States of America • 7 months agogreendothelpcentre@aol.com for a fast response and solution.
Jeff kayser
West Des Moines, United States of America • 7 months agoIt won't let me unlock my card and won't answer customer service number or chat option it's been over 24 hours
Reginald Franklin
Lake Charles, United States of America • 7 months agoIs overcharging me@
Daniel Cervantes
Phoenix, United States of America • 7 months agoI have been unable to pay my storage bill for the month of August which my wife and I lost all of our things because I use my greendot debit card to pay our storage. I go to my greendot account via the app and I see my money is in there but they won't let me transfer, withdrawal or pay anything online, its declining. My wife and I are talking to lawyers now. Not happy at all.
Shaw
New York City, United States of America • 7 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Pissed
Dutch Harbor, United States of America • 7 months agoCard won’t work
Bryan
Lagos, Nigeria • 7 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
A
Mobile, United States of America • 7 months agoDenied my card !!! What the heck?!?!?! Always something
Cleveland, United States of America • 7 months ago
Won't let me save money in my vault or transfer money to another account
Rodney McDowell
West Liberty, United States of America • 7 months agoMy direct deposit has beenade and it is not showing in my account
Letisha Garay
Stamford, United States of America • 7 months agoGreen dot is not answering there phone
Hasinah Rollins
San Francisco, United States of America • 7 months agoMy card is not working or customer service number my account is over drawn
KB
Baltimore, United States of America • 7 months agoI haven’t received y replacement card in over 2 weeks and can’t access my account. No one at Greendot or Walmart can give any good or bad reason why
Daisy
Charlotte, United States of America • 8 months agoI got my own resolved and I was able to access my funds send a mail greendothelpcentre@aol.com for a fast response and solution.
Maggie
Bedminster, United States of America • 8 months agoSays I have no money and I can't get a hold of customer service through chat or phone
Sed
Morganton, United States of America • 8 months agoSaids I need to register my card I had for 3 years already
Las Vegas, United States of America • 8 months ago
I cannot access my money. When will I be able to access my money?
Michaela Carter
Providence, United States of America • 8 months agoI have been trying for 3 days calling and going on chat line no one is answering I am in RI
Ryan
Hammondsville, United States of America • 8 months agoAbsolutely ridiculous. I will be sueing Green Dot if this problem is not resolved. I have not been ale to access my money since last Tuesday. My card decline everything you try to use it. I'm missing $200 from my account and I have a baby to take care of man. I literally can't afford anything because I can reach anyone at green dot and is Ben like this for days. Absolutely ridiculous
Pissed
Philadelphia, United States of America • 8 months agoI have not been able to use my card for 3 days. A class action lawsuit needs to be created everyone deserves compensation.
Nevia
Richardson, United States of America • 8 months agoMoney balance at 0.00 no one answering calls
Los Angeles, United States of America • 8 months ago
This makes no damn sense whatsoever. I just can't even believe it it's like a dream then they won't answer and tell you what's going on.
Phillip Waller
Los Angeles, United States of America • 8 months agoBalance showing 0 and I have funds what's going on
Raymond Cullipher
Los Angeles, United States of America • 8 months agoThe app won't let me unstash funds and I'm trying to pay for my motel room now
Redell parott
Champaign, United States of America • 8 months agoI unstasted my money and now it’s gone only showing 200 left after I unstashed 300 but can’t get the 300
Lasharme Rowan
Northfield, United States of America • 8 months agoI can’t login to my account. when I logged in earlier it said I have a zero balance. I have money in there but it’s saying Zero balance.
Karen Nguyen
Saint Louis, United States of America • 8 months agoNot able to log in or use my card what is going on
rhonda
Tunica, United States of America • 8 months agoDeclining in Mississippi and can't access the website. We need to sue!!!!
Philadelphia, United States of America • 8 months ago
Not logging me in and card not working
Andrew
Chico, United States of America • 8 months agoCan’t use my card but have money on my account
goa
Alief, United States of America • 8 months agocant log in, and debit cart is unathorized for all transactions
Perryton, United States of America • 8 months ago
Declining all transactions.
Atlanta, United States of America • 8 months ago
Says bank unavailable during purchase or atm withdrawal
Tamiya
Pensacola, United States of America • 8 months agoI can’t access my money or pay any bills
Amber
Lake Havasu City, United States of America • 8 months agoI can't pay bills or transfer money to cashapp venmo etc. Keeps declining but i have 1700 in my account. No one comes to the phone or the chats. Im definitely pursuing legal actions if this is not resolved soon. It is causing major issues with paying my bills now im late on a couple of them because of this.
Santanna Tucker
Portsmouth, United States of America • 8 months agoWill not let me use my card!!!
Minneapolis, United States of America • 8 months ago
Keep declining all transactions over 24 hours now.
Ridgeland, United States of America • 8 months ago
I can not get my money off card
April Aultman
Miami, United States of America • 8 months agoMy card is not working again what the hell
Houston, United States of America • 8 months ago
I have. No access to any of my money !!! I will have to sue because this is unacceptable as hell
Little Rock, United States of America • 8 months ago
Can't access my money.
Williamsville, United States of America • 8 months ago
I haven’t been able to access my money since last week Wednesday and now I have a negative balance for no reason on top of my phone being turned off for money that I have
Telisa
DeLand, United States of America • 8 months agoKeeps declining my purchases
Debbie
Las Vegas, United States of America • 8 months agoI can't get anybody on the phone I haven't been able to use my Green Dot card for 2 days and it's becoming a real issue because I can't pay bills
April Aultman
Miami, United States of America • 8 months agoWill not charge my card
Beatrice Coffman
Charleston, United States of America • 8 months agoKeeps declining my card. Have over $1000 on my card and can't use it.
Tyler, United States of America • 8 months ago
Unable to make purchases or withdrawals.
Sierra Shaffer
Charleston, United States of America • 8 months agoI bought a card loaded money on it and it won't let me activate/validate it and their is no customer service to contact.
Dallas, United States of America • 8 months ago
Got paid on8:9/23. Move the paycheck to the saving and I haven’t seen it.
Memphis, United States of America • 8 months ago
Can not access my money keeps declining and saying insufficient funds
Trish White
Centralia, United States of America • 8 months agoWill not let me access my money, withdraw or purchase!
Chicago, United States of America • 8 months ago
I can’t use my money! I can’t pull out money I can’t spend money. I have $500 dollars missing from my account. I need my $500 put back into my account. What’s wrong with this bank???
Atlanta, United States of America • 8 months ago
Can I use my card nowhere have plenty of money
Jeremy Bond
Denver, United States of America • 8 months agoWill not let me access my money
Craig Nelson 8538
Philadelphia, United States of America • 8 months agoFor a week now my account has been not depositing money. Lagging on transfers. And not being able to get in contact with any human being at the company. I'm stuck at a gas station with low gas waiting for my money to reflect in my account.
Ken
West Palm Beach, United States of America • 8 months agoCan not use card
Miami, United States of America • 8 months ago
Greendot sucks
Rob b
Nampa, United States of America • 8 months agoDid an instant transfer HOURS AGO!! My money is NOT SHOWING UP!!!
Booby rivers jr
Phoenix, United States of America • 8 months agoHave not been able to get money off my Walmart card since Wednesday I got my pay check , I'm from Az an I'm seeing this all over the United States, people get pay there bills or get food to eat for the kids , my card keeps declining an I have my check on my Walmart green dot card but can't make any purchases or get money off or pay my bills .
M chavez
San Francisco, United States of America • 8 months agoCash app instant deposit not instantly going in account
Yolanda Roberson
Fort Worth, United States of America • 8 months agoMoney not losded
Miranda
Pleasanton, United States of America • 8 months agoCan't access my money at all debit purchases ATM withdrawal bill pay any of it. Been going on days now
Rashaie jenkins
Summerville, United States of America • 8 months agoCan't get access to my money
Tara
Cordele, United States of America • 8 months agoI have not been able to use my card in 5 days! What is going on ... I have bills running late because of it
Moreno Valley, United States of America • 8 months ago
Not able to use card. It is not locked expired, and there is funds .
M
Union City, United States of America • 8 months agoWont let me withdraw any money, but I have funds in my account
Tonya Moore
Cincinnati, United States of America • 8 months agoI can't access my funds and it's saying I have a zero balance when I have available funds on my card. This has been going on for three days. When is the problem going to be fixed?
Susan Goodwin
Hesperia, United States of America • 8 months agoI can't we withdraw from my direct deposit posted yesterday and I need it NOW!!
Frederick, United States of America • 8 months ago
My card is being declined when I have money in my account
Tom G
Baltimore, United States of America • 8 months agoWill not allow me to log into my account, log in from a PC, or speak with a real person in customer service. First time I've been declined for a charge since using the card with a verified positive + balance. Horrible way to treat a loyal customer.
pgatliff98@gmail.com
Chicago, United States of America • 8 months agoCan't transfer money through cashapp
Saint Louis, United States of America • 8 months ago
Card keeps declining despite money in account, online chat service not working, calling help line states "high volume calls" and hangs up.
Eileen Murphy Komlos
Auburndale, United States of America • 8 months agoMy direct deposit says posted and was in my account but when I went to buy gas card declined then there was 0 balance. The deposit is still listed but there is nothing in my acct I can’t do anything and Customer Service doesn’t answer chat or phone I held for 3 hours with no luck . I’m reading all these reports from days ago and they still have the same issues. I’m located in Winter Haven Florida
Hannibal, United States of America • 8 months ago
I can't pull my money off my card or purchase diapers in the store
Shadonna Foster
Baton Rouge, United States of America • 8 months agoThis is the 4th day. An my lights will be cut off in the morning. I can’t get my money or pay anything with it.
Vesta, United States of America • 8 months ago
Have money in account but it has vanished!!!
Clarence
Jeffersonville, United States of America • 8 months agoI am having issues viewing my account and I am getting issues card declined which I have good amount of money on my card
Chastity alvis
Knoxville, United States of America • 8 months agoMy account is missing over $400
Long Beach, United States of America • 8 months ago
Not working
Folding chair
Phoenix, United States of America • 8 months agoWe better get our money back I will sue for more than your life counts on it.
Sheryl Wall
New York City, United States of America • 8 months agoI can’t withdraw money from my card at the atm
Pissed off
Warren, United States of America • 8 months agoCard declining with plenty of money and idiots won't answer the phone or chat
Chris
Chicago, United States of America • 8 months agoIllinois will not let me make purchases anyone else?
Jay
Miami, United States of America • 8 months agoCan't withdraw money or buy anything and also get into my savings
Canton, United States of America • 8 months ago
CANT transfer money or withdraw and 80$ just disappeared. When the system is back up and running I will be taking all my money off and closing down that account
Pittsburgh, United States of America • 8 months ago
Cashapp deposit isnt ahowing up
Viola Braziel
Statesboro, United States of America • 8 months agoCan't use card
Lucan, United States of America • 8 months ago
Still waiting on my deposits
San Jose, United States of America • 8 months ago
Green dot sucks!’
Shemika Thomas
Memphis, United States of America • 8 months agoUsed my card but it declined
Roanoke, United States of America • 8 months ago
I loaded money now I can't use it...I got bills due!
Columbus, United States of America • 8 months ago
Can't reach customer service can't use my card need help
Brooke
Guntersville, United States of America • 8 months agoI haven't been able to use it since Sunday and my newest paycheck went on there today and still can't touch it. This makes me sick I need food money gas and need to pay my bills.
Samantha
Miami, United States of America • 8 months agoMy card is unlocked and i have money in it but my transactions are still declining
Jeff
Huntsville, United States of America • 8 months agoFor the third day in a row I cannot access funds on the card
Avery
Lexington, United States of America • 8 months agoCan’t use card
Gerald J Reed
Jacksonville, United States of America • 8 months agoUnable to get funds and use my card
Quin
Queens Village, United States of America • 8 months agoWon’t let me use my money. Card keeps declining
Jason
Boston, United States of America • 8 months agoI can't access my money
Lafayette, United States of America • 8 months ago
Declines all purchases even with money in the account.
Sam
Sebastian, United States of America • 8 months agoPlenty of money in account declined everywhere can't u stash vault either in Sebastian FL
Franklin, United States of America • 8 months ago
Balance is incorrect
Baseemah Gaither
New York City, United States of America • 8 months agoBeen experiencing this for a week now. Green Dot Says maintenance but going on for weeks we need to petition a Class Action Lawsuit TODAY! Oh! and my problem with them is that my money is pending not falling back into my account. A week now....hmm
Dade City North, United States of America • 8 months ago
Can’t use debit card and they’res money on the account. Transactions keep getting declined.
Mokena, United States of America • 8 months ago
I am missing over 120 dollars from my account. No one is awnsering the phone and or chat. Wtf is going on?
Trish
Marietta, United States of America • 8 months agoI can't use my card and no one is answering called all day
Fresno, United States of America • 8 months ago
Fresno ca
Norfolk, United States of America • 8 months ago
Maintenance?? For how long ???
John
Fayetteville, United States of America • 8 months agoDown
San Francisco, United States of America • 8 months ago
Not letting me log in through he app not website. Anyone else having these problems ?
K.s
Tampa, United States of America • 8 months agoCan't unvault or vault money through the app, I can't use my card because of it
jeremy
Atlanta, United States of America • 9 months agocant login