Is 23andme.com down - April, 2024?
23andme.com is a personal genetics service that allows users to learn about their ancestry, genealogy and inherited traits. It offers DNA testing kits which provide detailed genetic information about the user, as well as access to a database of other users for comparison.
URL Checked:
https://www.23andme.com/
Last Down:
not recently
Response Time:
1.51 ms.
23andme.com outages reported by users in the last 24 hours
No 23andme problems reported in the last 24 hours
This chart shows the number of 23andme outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.
23andme Outage Locations
Location
Reports
Last Reported
Peoria, Illinois, US
2
2 months ago
Lansdale, Pennsylvania, US
1
5 months ago
Los Angeles, California, US
2
7 months ago
Tulsa, Oklahoma, US
1
7 months ago
Broomfield, Colorado, US
1
7 months ago
Burlington, Ontario, CA
2
7 months ago
Phoenix, Arizona, US
1
7 months ago
New York City, New York, US
1
7 months ago
Wichita Falls, Texas, US
1
7 months ago
Cedar Rapids, Iowa, US
1
7 months ago
Wenatchee, Washington, US
1
8 months ago
Calgary, Alberta, CA
1
9 months ago
Most common 23andme problems reported by users
General Issues
Service
Are you experiencing issues with 23andme right now?
Is 23andme.com not working for you? If you are having issues with 23andme, please use one of the options below to report a problem with the service
23andme.com website response status history
Date and Time
Response Time
Status Code
20 Apr 2024 - 02:26
1.51 ms.
200
19 Apr 2024 - 08:00
1.42 ms.
200
17 Apr 2024 - 03:43
1.43 ms.
200
15 Apr 2024 - 18:15
1.56 ms.
200
13 Apr 2024 - 18:08
1.44 ms.
200
13 Apr 2024 - 01:49
1.67 ms.
200
07 Apr 2024 - 19:37
1.44 ms.
200
This table shows the 23andme.com outage requests and response browser checks executed automatically by the isdownstatus.com service. All data in the table is in the UTC time zone. If 23andme is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below
Tips if 23andme.com is not working
-
Your Device - Try to access the website/service from a different device or network. It's recommended to try restarting your device (computer, phone, or tablet).
-
Browser Cache - Clear browser cache by refreshing the page. That can be done by pressing Ctrl + F5 (PC) or Cmd + Shift and then press R (Mac).
-
Browser Cookies - Clear temporary/recent cookies.
-
Incognito Mode - try to view the webpage in private/incognito mode. All temporary cache and cookies will be automatically disabled.
-
Restart your router - if other websites or apps are showing issues or are slow, try restarting your router.
-
Blocked Access - in some instances the resource you are trying to access might be blocked by your ISP provider. In this case, try accessing the webpage from a different IP address by using a VPN service.
-
Firewall and Antivirus - sometimes Firewall and Antivirus software might block access to specific websites or services. You can temporarily disable them to check if that solves the problem.
-
DNS Cache - Clear your DNS cache (Google for how-to instructions). All OS systems (Mac, Windows, Linux) save name resolution information into the DNS cache to speed things up. The data stored might be too old or invalid.
Join 23andme Discussion
Suggestions? Issues? Outages?Please share your 23andme experience with other users around the globe.
Peoria, United States • 2 months ago
Yes
Vvv
Lansdale, United States • 5 months agoBULLSHIT APP
B.C
Tulsa, United States of America • 7 months agoTaking forever to load
Anna
Toronto, Canada • 9 months agonon responsive cannot navigate once into the site